CRMs - Tm Optimisation and Strategy

7 months ago


Pune Maharashtra, India Barclays Full time

Job Title : CRMS - TM Optimisation and Strategy
Location: Pune

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective

Take ownership for managing risk and strengthening controls in relation to the work you do

Working Flexibly

Hybrid Working

Structured hybrid role:
Introduction:
The role will focus predominantly on the development and optimisation of TM solutions for in-scope Barclays UK (BUK) and Barclays International (BI) businesses / locations, including;
- Detailed model analysis within the TM area - conducting analysis of different TM systems currently deployed globally. In addition, there is a requirement to collaborate with various stakeholders (within Model Validation teams and outside) and answer queries related to model risk, underlying customer/transaction data and various parts of the model lifecycle.
- Working with compliance colleagues to support the development, implementation and optimisation of automated TM automated solutions and capabilities
- Collaborating with various Compliance leads, key Business, Operational, Technology and Financial Crime stakeholders to understand key priorities for the bank and identify enhancement opportunities

What will you be doing?

The role holder will:

- Support the development of the Model Risk Methodology (MRM) framework to ensure that it fulfils the requirements of the Internal Model Validation team and the wider Transaction Monitoring function, including;
- Ensuring that all steps and assumptions made in model development are documented, can be replicated, and are assessed from a risk standpoint.
- Asserting that findings in model documentation are stated accurately, particularly in instances where statistics / data science techniques are used in model methodology.
- Supporting the development, validation and onboarding of new models, while incorporating essential requirements of the TM function.
- Building knowledge on TM platforms by working with internal SMEs, to support with periodic model approvals.
- Work with colleagues to support the development, implementation and optimisation of Global TM solutions and capabilities, including;
- Supporting regular review & optimisation of TM solutions, maximising effectiveness and efficiency, and ensuring a risk-based approach is taken
- Developing and operationalising bespoke monitoring and oversight solutions within our Financial Crime data sources, including rules, models, typologies, profiles and dashboards.
- Ensuring TM solutions are rigorously built and embedded into routine processes, enabling proactive identification of money laundering and financial crime risks.
- Develop new / innovative methods to visualise effectiveness of TM solutions
- Collaborate with Compliance leads and key Business, Operational, Technology and Financial Crime stakeholders to understand key priorities for the bank and identify opportunities to enhance existing data/infrastructure/capabilities/processes, to maximise effectiveness and efficiency.
- Support innovation within in the field of TM, and data analytics, taking inspiration from pioneering teams within Barclays, leading peer institutions, or from different fields altogether, to enhance Surveillance & TM capabilities within Barclays.

What we’re looking for:

- Be able to challenge others and be open to challenge, particularly in the area of testing assumptions within models.
- Manage competing priorities and demands to achieve stretch goals and deliver results.
- Ability to solve problems logically and/or creatively, demonstrating professional judgment, quality control and adherence to high standards.
- Capability to concisely communicate technical ideas and concepts to a range of audiences in a variety of circumstances

Skills that will help you in the role:

- Understand statistical models - their strengths and weaknesses, as well as performing and documenting testing approaches.
- Experience in development of data visualisations/dashboards; preferably Tableau or similar (such as Qlikview, PowerBI)
- Hands on experience of common Data Science tools, libraries and languages (SQL, Python, R, Scala, Spark)
- Degree in Computer Science, Data Science, Maths, Statistics, Physics or similar appropriate Degree

Where will you be working?
Pune

Be More at Barclays
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.



  • Pune, Maharashtra, India Barclays Full time

    Job Title: FC TM Optimisation and Strategy Location: Pune About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment...

  • Tm Optimisation Avp

    5 months ago


    Pune, Maharashtra, India Barclays Full time

    Job Title : TM optimisation AVP Location: Pune About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of...

  • Tm Risk and Governance

    6 months ago


    Pune, Maharashtra, India Barclays Full time

    Job Title : TM Risk and Governance Location: Pune About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all...

  • Tm Risk Assessments

    7 months ago


    Pune, Maharashtra, India Barclays Full time

    Job Title : TM Risk Assessments Location: Pune About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of...

  • Tm Risk and Governance

    7 months ago


    Pune, Maharashtra, India Barclays Full time

    Job Title : TM Risk and Governance Location: Pune About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all...

  • Tm Risk

    6 months ago


    Pune, Maharashtra, India Barclays Full time

    Job Title: TM Risk & Governance Location: Pune About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of...

  • Digital Optimiser

    5 months ago


    Katraj, Pune, Maharashtra, India Mark and Make Full time

    **Do whatever you like! No seriously, do whatever you like** **as a**: Digital Optimiser Do page ranks always run on your mind? Does your brain always calculate engagement ratios? Are you great at generating leads? If you are great with SEO & SMO and you make the best use of different social medias then you will surely convert at this place. We promise we...

  • CRM Specialist

    5 months ago


    Pune, India Practicology Full time

    Responsibilities: * Develop and implement CRM campaigns* Manage customer segmentation strategies* Deploy CRM campaigns for multiple clients* Continuously measure and optimise campaign performance* Generate insights from data analysis* Optimise CRM processes for efficiency and effectiveness* Communicate clearly with clients to manage expectations...

  • CRM Executive

    2 months ago


    Khadki, Pune, Maharashtra, India Kundan Spaces Full time

    **Job Title: CRM Executive** **Position Overview**: As a CRM Executive, you will play a pivotal role in managing and optimizing our CRM system to ensure we deliver outstanding service to our clients and drive our business objectives. With your 4 years of experience in CRM management, you will be responsible for implementing CRM strategies, analyzing...

  • Tm - Procurement

    2 months ago


    Mumbai, Maharashtra, India Moreretail Full time

    **TM - Procurement**: 20024, Mumbai, Maharashtra, India APPLY FOR THIS JOB SHARE - Department- Procurement- Job posted on- Sep 27, 2024- Employee Type- Onroll BE- Experience range (Years)- 0 - N.A.**About More Retail Private Ltd (MRPL)** MRPL is one of India's largest and fastest-growing Omni Channel Food & Grocery retailers. MRPL is committed to building...

  • CRM Executive

    5 months ago


    Kharadi, Pune, Maharashtra, India Property Junctions and Infrastructure Pvt. Ltd. Full time

    We are Hiring for CRM executive **Roles and Responsibility** - Maintain and update CRM database with accurate information on leads, clients, properties, and interactions. - Manage lead generation processes and ensure leads are properly entered into CRM system. - Monitor and track leads through the sales pipeline, initial contact to closure. - Utilize CRM...

  • CRM Executive

    5 months ago


    Kondhwa, Pune, Maharashtra, India Leisha HR and PR Solutions LLP Full time

    Que: Min Graduate Exp: 1 to 4 years as CRM As a Non-Voice CRM Executive, you will be responsible for ensuring customer satisfaction through written communication channels. Your key duties include: channels. - Identifying and assessing customers' needs to build sustainable relationships. - Providing accurate, valid, and complete information through...

  • CRM Executive

    5 months ago


    Mumbai, Maharashtra, India Vibrant Salon and Spa Services Private Limited Full time

    **Primary Purpose** To provide exceptional customer service and follow-up with clients for payment collection, ensuring a high level of customer satisfaction and maintaining strong client relationships. **Key Activities and Responsibilities** - Engage in customer service with a pleasant manner of speaking, ensuring all client interactions are handled...

  • CRM Executive

    3 months ago


    Moshi, Pune, Maharashtra, India Santiago Full time

    **Customer Data Analysis**: **Job Overview**: The CRM Executive is responsible for supporting the CRM strategy by managing customer data, executing targeted campaigns, and ensuring seamless communication between the company and its customers. This role involves day-to-day management of the CRM system, customer data analysis, and collaboration with other...

  • CRM

    5 months ago


    Kharghar, Navi Mumbai, Maharashtra, India CAREER CROSSROADS Full time

    **Job Title: CRM Executive** **Location - Kharghar, Navi Mumbai** **Work Mode - On Site** **Preferred Industry - Construction** **Overview**: As a CRM (Customer Relationship Management) Executive, your primary responsibility is to manage and enhance our company's interactions with current and potential customers. You will utilize various CRM tools and...

  • CRM Executive

    5 months ago


    Camp, Pune, Maharashtra, India I Knowledge Factory Pvt. Ltd. Full time

    **Job Overview**: **Key Responsibilities**: **E-commerce and Website Management**: - Oversee the daily operations of the e-commerce platform. - Ensure timely processing and fulfillment of online orders. - Update and maintain the accuracy of product listings and content on the website. **Customer Relationship Management**: - Develop and maintain strong...


  • Pune, Maharashtra, India Barclays Full time

    Job Title: CRMS - Market Surveillance Location: Pune About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank,...

  • CRM Executive

    2 months ago


    Nashik, Maharashtra, India Adinath Kirana Full time

    **Profile Introduction**: The CRM Executive will be responsible for managing and optimizing our customer relationship management (CRM) system to ensure efficient customer interactions, improve client satisfaction, and drive sales performance. This role involves developing and implementing CRM strategies, maintaining accurate customer data, and analyzing...

  • CRM Executive

    5 months ago


    Satpur, Nashik, Maharashtra, India Kyte Energy Private Limited Full time

    As a CRM (Customer Relationship Management) Executive in an EV (Electric Vehicle) start-up, your role is to manage and enhance the relationships between the company and its customers. You will be responsible for implementing and maintaining CRM systems and strategies to optimize customer satisfaction and retention. Here is a general job description for a CRM...

  • CRM Executive

    20 hours ago


    Baner, Pune, Maharashtra, India Supreme Universal Full time

    **Key Responsibilities**: **CRM Strategy & Management**: Develop and implement effective CRM strategies to enhance customer retention and satisfaction. Manage and optimize the CRM system (e.g., Salesforce, HubSpot) to track and manage customer data and interactions. Ensure customer information is accurately captured and updated within the CRM...