Cloud Operations Change Coordinator

6 months ago

Mumbai Maharashtra, India Adenza Full time

Nasdaq recently acquired Adenza. Learn more.Learn more

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Division Overview
Customer Services is an integral part of Adenza's growth and success. This division's mission is to continuously enhance the Adenza Customer experience in how they consume the Adenza software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Adenza from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.

Team and Role Overview
We are seeking a highly organized and detail-oriented Change Management Coordinator to join our team. In this role, you will be responsible for coordinating all aspects of change management, including review and validation of change management artifacts, coordination with the Cloud Operation team, and Change approval board. You will play a critical role in ensuring that changes to our systems and processes are implemented smoothly and efficiently.

**Responsibilities**:
Collaborate with stakeholders to understand and validate documented change requirements, including impact analysis, risk assessment, and change scheduling
Develop and maintain change management artifacts such as change records, change plans, and change implementation schedules
Coordinate change approval meetings with all Change management stakeholders, ensuring that all necessary documentation is available for review
Facilitate discussions and guide the change approval process to ensure a thorough review of change requests, including consideration of potential impacts and risks
Assist in the identification and mitigation of potential risks and issues associated with changes
Work closely with cross-functional teams to ensure the timely and successful implementation of approved changes
Monitor and report on the status of change requests, providing regular updates to stakeholders and leadership
Continuously improve change management processes and tools by identifying areas for enhancement and implementing best practices
Skills And Requirements
Bachelor's degree in computer science, information systems, or a related field
Proven experience in change management coordination or a related role with 3-5 years of experience
Strong understanding of change management principles, methodologies, and best practices
Excellent organizational skills with great attention to detail
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
Ability to prioritize and manage multiple change requests simultaneously
Knowledge of ITIL principles and certification (e.g., ITIL Foundation) is a plus
More About Us

**Our Office**:
Adenza Mumbai is located on the 2nd floor of the Ackruti Center Point building. We’re very close to Chhatrapati Shivaji Maharaj International Airport, and Five Star hotels. We have excellent transport links nearby, including Andheri Metro and railway station. Many restaurants are just opposite our building. We have two large offices with a modern cafeteria with a coffee vending machine, coffee/tea/snacks are always available games as well.

**Why Apply**:
Adenza’s mission to pioneer innovative technology offering efficient, accessible, transparent, fully integrated solutions is only achievable due to our outstanding workforce. The fusion of deep technical knowledge with the element of human passion, understanding, and energy is what makes Adenza’s employees exceptional. At Adenza, we offer great opportunities to collaborate on challenging and relevant issues in financial services and technology. As we continue our exciting growth trajectory, we recognize how important investing in the best talent across the globe is. Are you self-driven, innovative, execution-focused, and customer-centric? If yes, we want to invest in you.

Adenza is an equal opportunity employer (EOE). We are dedicated to building and supporting a culture of diverse perspectives and talents as well as inclusivity to support individual growth and superior business results.
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About Adenza
Adenza provides customers with end-to-end trading, treasury, risk management, and regulatory compliance platforms which can be delivered on-premise or on-cloud. We enable the world’s largest financial institutions to consolidate and streamline their operations with front-to-back solutions integrated with data management and reporting. We give them a single source of truth across the business.

With headquarters in London and New York, Adenza has more than 60,000 users across global, central, and regional banks, broker-dealers, insurers, asset managers, pension funds, hedge funds, stock exchanges and clearing houses, securities services providers, and corporates.

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