Reservations Agent

3 weeks ago


Bengaluru, India Vanaa Heritage The Farm resort Full time

Handling and managing reservations process through various communication platforms
- Monitor room sales an improve sales technique
- Handle inquiries and obtain correct information regarding details of reservation
- Confirm and process reservation requests.
- Ensure all information pertaining to reservations are properly taken and entered into the system
- Keep up to date rooms available for sale and any changes in hotel room rates
- Help maximize room sales by upselling to a higher category
- Maintain and update all room reservation transactions, room availabilites
- Handle group bookings as well as end to end reservations processes
- Check arrival list for next day arrival bookings
- Work closely with Sales and Front Desk and other departments, to ensure guest requirements are met
- Perform any other duties as assigned by management

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Hotel: 1 year (preferred)


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