Guest Relation Executive
2 weeks ago
Supervision of Guest Assistance.
- Execute all the guest relations activities to achieve maximum guest satisfaction index scores.
- Provide training to staff on customer interaction, service standard and communication skills.
- Adhering and inspecting the grooming standards of the staff and provide assistance in case if there is any gap.
- In coordination with duty manager, chalk out staffing plan on weekly basis.
- Coordinating with other departments to ensure that the product and the service standards are delivered.
- Escorting the guests at all times.
- Preparing report of the feedback forms filled by the customers.
- Responsible for Tele reservations and Walk-In reservations.
- GRE escorts VIPs and other affluent people to lounge areas and in Audi on their arrival.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹30,000.00 - ₹35,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Quarterly bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
**Education**:
- Bachelor's (preferred)
**Experience**:
- Hotel management: 2 years (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 6370321069
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