Guest Relation Executive

2 weeks ago


Navi Mumbai, India Leisurely Stays Full time

Overall, your goal as a Guest Relations Executive would be to ensure that guests have a memorable and enjoyable stay, and to build strong relationships with guests to encourage repeat visits and positive reviews.

Job Location: Kharghar Navi Mumbai
Job Experience: 1-2 Yrs Fresher can also Apply
Education : Hotel Management or Travel &Tourism

**As a Hotel Guest Relations Executive, your daily responsibilities may include**:

- Greeting guests as they arrive at the Property and assisting with their check-in process.
- Checking guests in and out of the property, including managing reservations and payments.
- Responding to guest inquiries and providing information about the property, local area, and amenities.
- Coordinating with housekeeping, maintenance, and other departments to ensure that guests' needs are met.
- Maintaining accurate guest records and ensuring that all guest information is kept confidential.
- Responding to guest inquiries, complaints, and feedback in a timely and professional manner.
- You will be responsible for managing the inventory of rooms, This includes updating rates, availability, and promotions to ensure maximum occupancy and revenue.
- You will oversee the day-to-day operations of the hotel OTA, ensuring that bookings are processed accurately and on time.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Flexible shift

Ability to commute/relocate:

- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9326569691
Application Deadline: 17/04/2023
Expected Start Date: 17/04/2023



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