Guest Relation Executive
2 weeks ago
As a Guest Relationship Executive, you will be the primary point of contact for our guests, ensuring that their needs are met and their expectations exceeded throughout their stay. Your responsibilities will include:
- Greeting guests upon arrival with warmth and professionalism.
- Providing information about hotel facilities, services, and local attractions.
- Assisting guests with check-in and check-out processes, including handling reservations and payments.
- Addressing guest inquiries, concerns, and special requests promptly and courteously.
- Anticipating guests' needs and proactively offering assistance and recommendations.
- Resolving guest complaints or issues effectively and in a timely manner.
- Building rapport with guests to foster loyalty and repeat business.
- Collaborating with other hotel departments to ensure seamless guest experiences.
- Maintaining accurate records of guest interactions and feedback.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9145346951
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