Customer Care Operations
7 months ago
**Role: Operations Executive, Chennai**
**Responsibilities**:
- Responsible for deliverables for Negotiations, Mediation and Arbitration Operations
- This would include documentation, calling, dispatch and receipt of notices
- Generate & maintain templates of formats for various notices and documents as required by the client
- Updating of formats to keep in line with changes in process - by client or internal
- Mail merge of deliverables, populating them from the information received from the client and highlighting the gaps in information, if any
- Overall control over the delivery and quality of final deliverables including signing and dispatch of deliverables and maintaining of PODs
- Maintaining the inventory and raising re-order requests
- Any other job assigned by the Supervisory team
**Job Requirements**:
- Proficiency in the knowledge of MS Office tools
- Typing Skills
- Proficiency in English in both writing and speaking
- A go-getter with problem-solving capabilities
- Attention to detail for handling multiple deliverables for multiple clients
**Professional Experience and Education**:
- Bachelor's degree with 2 years of experience
**Language Proficiency**:
Telugu
English
Hindi
**Job Types**: Full-time, Permanent
Pay: Up to ₹20,000.00 per month
Schedule:
- Day shift
- Fixed shift
- Morning shift
Ability to commute/relocate:
- Thiruvanmiyur, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (required)
- Telugu (required)
**Location**:
- Thiruvanmiyur, Chennai, Tamil Nadu (required)
Work Location: In person
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