Customer Care Executive

5 months ago


Thiruvanmiyur Chennai Tamil Nadu, India Sintron Electronics Pvt Ltd Full time

**Responsibilities**:
**Following the collection process and maintaining customer payment records**. Writing final notice warnings to customers when payments are not being made. **resolving overdue bills and collecting payments.**

**Role**:

- making calls to the customer and updating them on the payment overdue daily
- Follow up with the customer and make them pay on time.
- maintain records for the calls made and payments collected.
- Escalate challenges in collection with Sales and Management
- Coordinate with 3rd party collection agency incases where needed
- To support accounts and admin department in order to make the work process is done on time

**Required skills**:

- Fluency in Hindi and English
- Good in MS Office & Mailing
- Time management.
- Tally ERP Knowledge would be nice to have
- Good Coordination skill.
- interested to work in numbers and data

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Thiruvanmiyur, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person



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