Customer Care Executive
5 months ago
**Responsibilities**:
**Following the collection process and maintaining customer payment records**. Writing final notice warnings to customers when payments are not being made. **resolving overdue bills and collecting payments.**
**Role**:
- making calls to the customer and updating them on the payment overdue daily
- Follow up with the customer and make them pay on time.
- maintain records for the calls made and payments collected.
- Escalate challenges in collection with Sales and Management
- Coordinate with 3rd party collection agency incases where needed
- To support accounts and admin department in order to make the work process is done on time
**Required skills**:
- Fluency in Hindi and English
- Good in MS Office & Mailing
- Time management.
- Tally ERP Knowledge would be nice to have
- Good Coordination skill.
- interested to work in numbers and data
Pay: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Thiruvanmiyur, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
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