Customer Relationship Executive

6 months ago


Raipur Chhattisgarh, India DIVINE EMPIRE INDIA PVT. LTD. Full time

**Desire Knowledge**:

- Proactive attitude, passion for customer satisfaction and ability to build rapport with Customers.
- Strong organization skills with a problem-solving attitude
- Excellent written and verbal communication skills
- Attention to detail
- Team player with leadership skills
- Good presentation and Negotiation skill
- Proficient in MS Office with working knowledge of CRE platforms.

Job specification:

- Build relationships with our customers.
- Create plans to address customer’s needs
- Schedule regular meetings with customers to ensure they are satisfied.
- Act as point of contact for complaints and escalate issues as appropriate
- Help up-sell or cross-sell services and products by marketing our products.
- Ensure both the company and customer adhere to contract terms
- Study competition to find new ways to retain customers
- Collaborate with internal teams (e.g., sales) to address customers’ needs

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)



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