Customer Care Executive

7 months ago


Thane District Maharashtra, India Employee Hub Full time

Looking after the in house Retailers Complaints & getting resolved from relevant department. (Retail Operations)
- Sending Reports & Analyzing.
- Event Organizing. (Marketing)
- Events for retail Partners. (Retail Operations)
- Looking after fit out work of brands. (Operation)
- Coordinating with MEP, Security, House Keeping & Parking Team.
- Making Snag reports.
- Coordinating with Project team for Mall renovation work.
- Weekly meetings with the out source team members.
- **Customer service **- CCE are required to interact with patrons on a daily basis and are adept at communicating with these customers in a friendly, professional manner
- **Retail relations **- CCE act as the Mall Management voice for a shopping center and therefore must frequently interact with the media, the local community, and even law enforcement
- **Government compliance **- Require to coordinate with all government departments need to handle and assist all contracts and zoning ordinances
- **Credit control assistance **- CCE is responsible for financial aspects of the Mall which including rent, CAM, Utilities collection, parking collection
- **Retail and service provider Communication **- Responsible can effectively communicate with a diverse group of individuals, including property management, retail management, security staff, Housekeeping, MEP & Parking staff middle management, and more
- **Records, Reports and inventory **-CCE need maintain track inventory, record, record day to day operations SOPS, and other administrative tasks.
- Handling Parking Department.
- Looking after Parking checklist, Attendance & grooming standard of all staffs.
- Coordinating with the retailers & their issues with the concern team & try to fix their problem ASAP.
- Handling Stilt Parking, LG Parking & Periphery Area.

**Job Types**: Full-time, Permanent

**Salary**: ₹200,000.00 - ₹280,000.00 per year

Ability to commute/relocate:

- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)



  • Thane District, Maharashtra, India Employee Hub LLP Full time

    We are looking for a Customer Care Executive for a reputed firm. Location : Kalyan, Mumbai. Job Title : Customer Care Executive Location : Kalyan Job Overview A CCE is responsible for overseeing the entire operations process & responsible for ensuring operations deadlines are met while maintaining quality standards. Job Specifications Education/ Formal...


  • Thane District, Maharashtra, India IMBROX INFOTECH PRIVATE LIMITED Full time

    _**Join Our Team as Customer Care Associates!** **Responsibilities**: - Deliver clear and concise instructions to customers, ensuring effective resolution of their queries and concerns. - Execute surveys to collect valuable customer feedback on product and service quality, transforming insights into informative reports. - Efficiently direct customer calls...


  • Thane District, Maharashtra, India Employee Hub Full time

    Hello, We are looking for a **Customer Care Executive** for a reputed firm. Location : Kalyan, Mumbai. **Job Title : Customer Care Executive Location : Kalyan** **Experience : 1 Years of Experience/ Retail Experience/real estate experience** **Job Overview** A CCE is responsible for overseeing the entire operations process & responsible for ensuring...


  • Thane District, Maharashtra, India IMBROX INFOTECH PRIVATE LIMITED Full time

    **Job Title**: Customer Care Executive **Responsibilities**: - Engage in phone conversations to address customer inquiries, showcasing outstanding communication abilities. - Promptly and politely tackle customer concerns, with the goal of achieving comprehensive resolution. - Collect valuable perspectives by obtaining customer feedback, aiding our ongoing...


  • Thane District, Maharashtra, India IMBROX INFOTECH PRIVATE LIMITED Full time

    **Position - **Customer Care Executive **Responsibilities -** - Respond to customer queries over the phone, showcasing remarkable communication skills. - Address customer issues promptly and courteously, with the objective of achieving full resolution. - Gather valuable insights through customer feedback to support our ongoing improvement...


  • Thane, India Opticianguru Full time

    We are looking for an experienced and passionate Female Customer Care Executive to join our team. As a Customer Care Executive, you will provide exceptional customer service and ensure customer satisfaction. You will be the voice of our brand and provide excellent customer care support to our customers. Job Responsibilities: - Primary Interaction with the...


  • Lower Parel, Mumbai, Maharashtra, India Genie Customer Management Services Full time

    Using a computerized system, responds to customer inquiries in a call center environment. - Responds to telephone inquiries and complaints using standard scripts and procedures. - Gathers information, assesses customer needs, researches/resolves inquiries and logs customer calls. - Provides clear and concise information about the status of member - Educates...


  • Majiwada, Thane, Maharashtra, India Allwyn Education Group Full time

    **WORK FROM OFFICE** **CUSTOMER CARE EXECUTIVE (TELECALLING)** LOCATION: THANE, MAJIWADA QUALIFICATION : HSC FRESHERS CAN APPLY TIMING: ROTATIONAL DAY SHIFT SUNDAY FIXED OFF SALARY : 13 TO 16K INHAND PLUS INCENTIVES **WORK FROM OFFICE** **CUSTOMER CARE EXECUTIVE (TELECALLING)** **Education**: - Higher Secondary(12th Pass) (required) **Experience**: -...


  • Thane, India Rupesh Consultancy (khopoli) Full time

    **JD FOR-CUTOMER CARE EXECUTIVE** Job Specification Position **:CUTOMER CARE EXECUTIVE** Location : Thane (Mumbai ) Qualifications: Any Gradation Experience: 0 to 1 Years of Experience **JOB DESCRIPTION** Conducting Customer Satisfaction Surveys To Understand What Areas Of The Company's Services Need Improvements Managing Payment And Delivery Of...


  • Thane District, Maharashtra, India WhySoBlue Full time

    **Customer Relations Executive** Looking for someone to handle all relationships and communications with customers. - Excellent command over English, verbal and written is a must - Comfortable with multiple mediums of communication, with an eye for problem solving. **Salary**: ₹20,000.00 - ₹35,000.00 per month Schedule: - Day shift Ability to...


  • Thane, India Career Choice Solution Full time

    Designation - Customer Care Executive Location - Vashi, Navi Mumbai Qualification - HSC or Graduate any. Key Skills - *Excellent verbal communication skills. *Previous experience in telemarketing or customer service is a plus. *Ability to work independently and as part of a team. *Basic computer skills *Goal-oriented and...


  • Manpada, Thane, Maharashtra, India Thane Motors Pvt Ltd (SATYAM FORD) Full time

    About Us: Join Satyam Ford, a leading Authorised Ford service station committed to top-notch service and customer satisfaction. We seek a Telecaller cum Customer Care Executive to enhance our customer service and expand our customer base. **Responsibilities**: - Make outbound calls to inform customers about our services and promotions. - Handle inbound...


  • Thane, India Cheri angel HR Consulting Full time

    Role: - Customer Service - Fresher Hiring We can look for 0-2 years of experience but prefer Fresher - Any Graduate - with Graudation marksheet or pasing certificate Below profile Note : Interview and Training would be conducted only at Andheri location and there actual work location would be Andheri or Thane basis their home location Customer Care...


  • Thane, India A2Tech Consultants Full time

    Company: 5Paisa Capital LTD Position: Customer care executive Location: Thane (wagle estate) mumbai SALARY :15K TO 22K **FRESHERS CAN APPLY** **Job description**: **Designation: CCE E-Sales** - To make outgoing calls to Clients. - To inform them about IIFL products and services. - Trying to convince them to be a Sub Broker of IIFL (Marketing...


  • Wagle Estate, Thane, Maharashtra, India The Allied Outsourcing Full time

    The Allied Outsourcing is looking for Customer Care Executives for a large US Law Firm. Responsibilities include: 1. Answering client queries via phone and chat in professional and courteous manner. 2. Ensure case files and documents are organized and readily available for the lawyers. 3. Update case notes with the interactions with the client. 4. Manage...


  • Thane, India Hirebloc Ventures Pvt Ltd Full time

    **Salary= 15k to 30k + incentives** **Location= Thane, Maharashtra** **US Shift= 7pm to 4am (Fixed)** **Working Days= Mon to Fri** **Role Des**cription** **This is a full-time on-site role for a customer care Executive at HireBloc Ventures Pvt Ltd in Mumbai. The customer care Executive will be responsible for generating new leads, conducting market...


  • Dwarka, Nashik, Maharashtra, India HOB Prosperous food Pvt Ltd. Full time

    Customer care executives provide a positive customer experience by responding quickly and professionally to customer inquiries. They may also help customers choose products, manage orders, and process payments and returns. - Customer care executives are responsible for building a positive company image and ensuring customer satisfaction. They may conduct...


  • Sarawali, Thane, Maharashtra, India Space Zone Consulting Full time

    **Customer Care Executive**: - Call on the new leads ad regular followup of the leads. - Regular whatspp and sms blast to the potential buyers. - Sound knowledge of the Industrial Real Estate Properties ( PEB, Warehouse,sheds and factory buildings etc) - Has to mainatin and update the Leads Excel Sheet and inventory Excel sheet on daily basis. - Inventory...


  • Pune, Maharashtra, India Anuroop Wiwaha Pvt. Ltd. Full time

    **Job Title: Customer Care Executive** **Department**:Customer Care **This position necessitates excellent communication skills, attentive listening skills, as well as the ability to effectively persuade, engage, and convince customers.** **Job Summary/Objective**: The primary responsibility of the Customer Care Executive entails initiating outbound calls...


  • Pune, Maharashtra, India Anuroop Wiwaha Pvt. Ltd. Full time

    **Job Title: Customer Care Executive** **Department**:Customer Care **This position necessitates excellent communication skills, attentive listening skills, as well as the ability to effectively persuade, engage, and convince customers.** **Job Summary/Objective**: The primary responsibility of the Customer Care Executive entails initiating outbound calls...