Noc Monitoring Agent

2 weeks ago


Mumbai, India Skylark Information Technologies Pvt Ltd Full time

Skylark Information Technologies Private Limited was established in 1993, Skylark is one of the leading award-winning System Integrated (SI) Company in India. By leveraging 26 years of experience in IT services and strong experience in Digital Technology Solutions, thereby partnering with leading technology OEMs, Skylark offers Hybrid IT, Multi-Cloud Solutions, Enterprise Networking, Cybersecurity Solutions, IT Services and Block Chain Solutions.

We have branches in Chennai, Bangalore, Kochi, Hyderabad, Coimbatore, Mumbai, and Singapore.

**Responsibilities***:
1. SME with 3 to 4 years of experience in Command Center/NOC monitoring(Level 1.5)

2. L1.5 - Knowledge of monitoring an alert, ensuring event correlation, checking for incident creation and performing basic troubleshooting.

3. Should have Knowledge of Azure monitoring tools

4. Tools Knowledge : Adobe Analytics / Grafana/ Qualtrics user journey/Service Now - Would be an added advantage

5. Support hrs - 2 shifts (8.00 am till 10.00 pm), in person from Mumbai.

6. Good Oral and Written communication

**Benefits**:
1. National & Festival Holidays

2. Medical Insurance

3. Paid Leaves

4. Awards & Rewards

5. Career advancement learning opportunities

6. Diversify & Inclusive Culture

UG/PG or Any degree



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