NOC Engineer

4 weeks ago

Mumbai, India ZODIAC HR CONSULTANT Full time

About the job:

We have an opening for NOC Engineer profile In Thane For US Based MNC FPO.

Designation: NOC Engineer

Job Location: Thane - Wagle Industrial Estate

Branch In India: Mumbai - Thane / Gurgaon

Employee Strength: Around 12,000 employees globally more than 2,500 in India.

Working Days: Monday to Friday

Weekly Off: Saturday & Sunday

Shift Timing: US Shift Timing Should Be Flexible For 24-7 Shift

Working Mode: Work From Office

Job Details:

Key Responsibilities:

- Monitoring And Analysis

- Monitor network performance and analyse network traffic patterns to detect and resolve issues proactively.

- Utilize network monitoring tools to identify abnormalities, anomalies, or potential security threats.

- Conduct regular health checks on network devices, servers, and applications to ensure optimal performance.

- Incident Management

- Respond to network incidents, alerts, and outages promptly, following established procedures and protocols.

- Troubleshoot and resolve network-related issues, escalating to appropriate teams when necessary.

- Document incident details, troubleshooting steps, and resolutions for future reference and continuous improvement.

- Configuration And Maintenance

- Configure, deploy, and maintain network devices such as routers, switches, firewalls, and load balancers.

- Perform routine maintenance tasks, including software upgrades, patch management, and hardware replacements.

- Implement and enforce network security policies, access controls, and compliance standards.

- Collaboration And Communication

- Collaborate with cross-functional teams, including network engineers, system administrators, and security analysts, to address complex network issues.

- Communicate effectively with internal stakeholders and external vendors to coordinate troubleshooting efforts and resolve network incidents.

- Provide timely updates and status reports on network performance, incidents, and maintenance activities.

- Continuous Improvement (Recommendations)

- Identify opportunities to enhance network infrastructure efficiency, scalability, and resilience.

- Recommend and implement process improvements, automation tools, and best practices to streamline network operations.

Qualifications And Skills :

- Proven experience as a Network Engineer or similar role.

- Strong knowledge of networking protocols, including TCP/IP, DNS, DHCP, SNMP, and routing protocols (e.g., BGP, OSPF).

- Hands-on experience with network equipment from vendors such as Cisco, Juniper, Palo Alto, etc.

- Familiarity with network monitoring and management tools (e.g., Nagios, Solar Winds, Wire shark, and others).

- Excellent understanding of network security principles and practices.

- Excellent problem-solving skills and attention to detail.

- Effective communication and interpersonal skills.

- Relevant certifications (e.g., CCNA, CCNP, JNCIA, Comp TIA Network+) are a plus.

- Experience in handling multiple tasks

- Result Oriented & able to deliver within timelines: Willing to work in 24/7 Environment and Rotational Shift (including US, APAC and EMEA Region)

Networking Fundamentals :


- Strong understanding of networking concepts including TCP/IP, DNS, DHCP, VLANs, subnetting, routing protocols (such as OSPF, BGP), and switching technologies.


Network Monitoring Tools :


- Proficiency in using network monitoring and management tools like Nagios, Zabbix, SolarWinds, PRTG, or similar platforms to monitor network performance, detect anomalies, and troubleshoot issues.


Troubleshooting Skills :


- Ability to analyze network issues, perform root cause analysis, and implement effective solutions in a timely manner. This includes diagnosing connectivity problems, packet loss, latency, and other network-related issues.

(ref:hirist.tech)

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