Office Support Executive

1 week ago


Bengaluru Karnataka, India United Knowledge Education Consultants Pvt. Ltd Full time

**JOB PROFILE**

**Designation**: Front Office Executive

**Location**: JP Nagar, Bangalore

**Reporting**: Branch Manager

**About SI UK**

In India, SI-UK operates 29 offices with over 800 staff members. You will be joining an ambitious, growing company that represents the top institutions in the UK that offers opportunities for growth for individuals with the right skill sets and motivation.

SI-Global covers all other destinations outside of the UK where the company has ambitions to be a leading provider of free and independent advice.

**Job Role**:
The Office Support Executive will balance administrative responsibilities with outbound calling and lead management tasks to support the Global Support Centre's objectives. This role involves front desk management, administrative support, and lead generation through effective use of the system.

This role is integral to ensuring seamless administrative operations and contributing to the Global Support Centre’s success through efficient lead management and customer engagement.

**Responsibilities**:
Administrative (50%)
- Reporting and Assistance: Assist with administrative tasks and provide timely updates.
- Front Desk Management: Answer and forward front desk-related phone calls to respective departments.
- Appointment Scheduling: Coordinate and confirm appointments, meetings, and events.
- Visitor Management: Greet and assist visitors professionally and courteously.
- Mail and Document Handling: Handle inquiries, sort mail, and manage copying, scanning, and
- filing tasks.
- Office Supplies Management: Monitor stock levels and place orders for replacements.
- Event Support: Assist in organizing university exhibitions, SI-Global events, and seminars.

Global Support Centre (50%)
- Outbound Calling: Make ~90 outbound calls daily on the allocated database using CRM.
- CRM Updates: Accurately and promptly update lead statuses in the CRM system.
- Priority Leads: Ensure prompt calling for priority leads as shared by the Regional Manager.
- Reporting: Provide regular updates on lead statuses to GSC Managers.
- Lead Generation: Maximize lead generation from the database while adhering to lead transfer processes.
- Product Knowledge: Stay informed about the organization’s offerings, destinations, and services.
- Communication Skills: Proficient in English (verbal and written) and the local language.
- Confidence and Conviction: Self-assured with the ability to persuade and influence.
- Organizational Skills: Strong multitasking and organizational abilities.
- Mindset: Proactive with a focus on quality and thoroughness.
- Problem-Solving: Effective probing and critical thinking capabilities.

**Key Requirements**:
Qualification: Must be a Graduate

**Experience**:

- 2-4 years of experience in a BPO/Call Centre or similar environment is an advantage.
- Experience in outbound calling and lead management.

Technical Skills:

- Familiarity with CRM software and calling platforms is a plus.

Work Environment:

- Flexibility to work shifts within a window of 9:00 AM to 7:00 PM (9 hours x 5 days).

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Application Question(s):

- Are you comfortable making 90 calls day?

**Education**:

- Bachelor's (required)

**Location**:

- Bangalore, Karnataka (required)

Work Location: In person


  • Operations Executive

    6 months ago


    Bengaluru, Karnataka, India Novel Office Full time

    **DESCRIPTION**: - Assist in managing the daily operations of the Legal and Finance team. - Support the team in managing contractual agreements, legal documentation, and financial reports. - Work closely with the team to streamline workflow processes, ensuring efficient and effective operations. - Aid in preparation and management of budgeting, forecasting...

  • Office Executive

    1 month ago


    Bengaluru, Karnataka, India EDUCATION TODAY Full time

    **Job Title: Office Executive** As an Office Executive, you will be integral to our team, providing essential support for the smooth and efficient functioning of our office. This role involves managing daily administrative operations, maintaining office resources, coordinating key events and meetings, and assisting the management team. You will be a key...

  • Office Executive

    2 months ago


    Bengaluru, Karnataka, India Mann Hospitality LLP Full time

    We are looking for a reliable and organized **Office Executive** to join our team and support the day-to-day operations of our restaurant. The Office Executive will be responsible for administrative tasks, maintaining operational efficiency, and assisting in the smooth functioning of the office. **Key Responsibilities**: - Handle general office tasks such...


  • Bengaluru, India Cranes Varsity Full time

    **Back office Support Executive**: - Location - Department - Work Type **Title -** Back office Support Executive **Location -** Bangalore **JOB SUMMARY**: To obtain employment and experiential opportunities in business and industry for students in all curricula. Counsel, prepare and enhance hiring potential of students, new graduates into the job market....


  • Bengaluru, Karnataka, India Niraamaya Retreats Pvt Ltd. Corporate Office Full time

    Executive Secretary responsibilities include: - Maintaining executive’s agenda and assist in planning appointments, board meetings, conferences etc. - Attending meetings and keep minutes - Receiving and screening phone calls and redirecting them when appropriate Job brief We are looking for a competent Executive Secretary to support high-ranking...


  • Bengaluru, Karnataka, India Niraamaya Retreats Pvt Ltd. Corporate Office Full time

    Executive Secretary responsibilities include**:Please share your latest professional photo graph with your CV** - Maintaining executive’s agenda and assist in planning appointments, board meetings, conferences etc. - Attending meetings and keep minutes - Receiving and screening phone calls and redirecting them when appropriate Job brief We are looking for...


  • Bengaluru, Karnataka, India Kidvento Education and Research Pvt Ltd Full time

    **Company : Kidvento Education and Research** **Position: Executive - Office Administration** **Location: Bangalore** **Remuneration: Rs 2.4 Lakhs to 3.0 Lakhs per Annum** **Experience: 1-3 Years** **Position Overview**: We are seeking a dynamic and organized individual to join our team as an Executive - Office Administration at Kidvento. The role...


  • Bengaluru, Karnataka, India Kidvento Education and Research Pvt Ltd Full time

    **Company : Kidvento Education and Research** **Position: Executive - Office Administration** **Location: Bangalore** **Remuneration: Rs 2.4 Lakhs to 3.0 Lakhs per Annum** **Experience: 2-4 Years** **Position Overview**: We are seeking a dynamic and organized individual to join our team as an Executive - Office Administration at Kidvento. The role...


  • Bengaluru, Karnataka, India Skillety Technologies Full time

    Job Title: **Customer Support Executive** - Resource should be well versed with the process of Service domain or Multi-Lingual Voice Campaigns - Adaptive to the project environment & execute the tasks independently - Quick learner with the ability to handle calls independently - Good working knowledge of MS Office tools - MS excel - Basic - Power point -...

  • Back Office Executive

    2 months ago


    Bengaluru, Karnataka, India Safe Pest Control Services Pvt Ltd Full time

    We're looking for a Back Office Executive to join our team. The Back Office Executive will be responsible for a variety of administrative tasks, including supporting our sales team, managing our customer database, and preparing reports. If you are a motivated self-starter with excellent organizational skills, we want to hear from you! **Back Office...

  • IT Support Executive

    6 months ago


    Bengaluru, Karnataka, India Commissum Full time

    **Company Description**: **_ Resillion is a global company with end-to-end capabilities: no matter your industry, your geographical location, or stage in your digital journey. With offices in North America, Europe, and Asia, Resillion will be by your side. Helping you and your organization realize your ambitions in cyber security, testing of digital media...

  • Recruitment Executive

    1 month ago


    Electronic City, Bengaluru, Karnataka, India Bardwood Support Services Full time

    Responsibilities: - Screen resumes and CVs, conducting initial phone interviews to assess suitability. **Required Skills**: - Minimum 1 year experience as a Recruiter or Recruitment Executive. - Excellent communication and interpersonal skills, both written and verbal. - Ability to adapt the changes. - Strong analytical and problem-solving skills. -...


  • Bengaluru, Karnataka, India Skillety Technologies Full time

    **Job Description**: Job Title: **Customer Support Executive** - Resource should be well versed with the process of Service domain or Multi-Lingual Voice Campaigns - Adaptive to the project environment & execute the tasks independently - Quick learner with the ability to handle calls independently - Good working knowledge of MS Office tools - MS excel -...


  • Bengaluru, Karnataka, India MDN Edify Education Pvt Ltd Full time

    **Edify World School Bileshivale, Bangalore** **is hiring Front Office Executive with 1-4 years experience.** As a Front Office Executive, you will be the first point of contact for visitors and clients, ensuring they receive a warm welcome and efficient service. Your role involves managing front desk operations, handling administrative tasks, and providing...


  • Bengaluru, Karnataka, India JLL Full time

    JLL supports the Whole You, personally and professionally. Front Office Executive Integrated Facilities Management - Work Dynamics **What this job involves**: Building great impressions and experience Our benefits are a good reason to come to JLL. We are committed to hiring the best, most talented people in our industry, and then empowering them with the...


  • Bengaluru, Karnataka, India AKOI Full time

    Key Responsibilities: Calendar Management: Maintain and organize executive calendars, schedule appointments, and coordinate meetings and conference calls. Travel Arrangements: Coordinate travel logistics for executives, including flight bookings, hotel accommodations, and itinerary planning. Meeting Preparation: Prepare meeting agendas, documents, and...


  • Bengaluru, Karnataka, India AKOI Full time

    Key Responsibilities: Calendar Management: Maintain and organize executive calendars, schedule appointments, and coordinate meetings and conference calls. Travel Arrangements: Coordinate travel logistics for executives, including flight bookings, hotel accommodations, and itinerary planning. Meeting Preparation: Prepare meeting agendas, documents, and...


  • Bengaluru, Karnataka, India BBS Pvt. Ltd Full time

    **WE ARE HIRING !!!** Role **:Telesales Executive and Customer Support Executive** Languages **:English / Hindi / Kannada / Telugu / Malayalam / Tamil** Qualification **:12th ( PUC ) / Diploma / Any Graduate** Shift Timing **:Day Shift ( Fixed / Rotational Shift )** **Rotational Weekoff** Salary **:₹15,000 to ₹18000 In hand** Location **:Bangalore...


  • Bengaluru, Karnataka, India Recruitwire Services Full time

    Hiring Customer Support Executives for top MNC! Any Graduate / Undergraduate with excellent communication skills in English and Hindi can apply Freshers and experienced both are eligible **Salary**: 16k take home per month Job Location:Banglore 100% Work from Office Interview Mode: Walkin **Job Types**: Full-time, Permanent Pay: ₹16,000.00 -...

  • Front Office Executive

    3 months ago


    Bengaluru, Karnataka, India Aspire Technologies Full time

    A front desk executive's responsibilities include: - Greeting visitors: Welcoming clients, customers, and visitors in a professional and courteous manner - Managing the reception area: Keeping the office tidy and ensuring the reception area is well-maintained - Handling calls: Answering phone calls and transferring them to the appropriate department or...