Customer Support and Backend- International
2 weeks ago
Backend (Customer) Support Executive - International (Male for the night shift and female for the day shift)
Day timings: 9.00am - 6.00pm & Night timings: 9.00pm - 6.00am
Experience: 1-2 yrs (Freshers with excellent communication skills can also apply)
**Full Job Description **Requires a full time and long term eligible team player who is willing to learn, keen for productivity and accepts responsibility for the tasks assigned and can fit in a positive environment for the individual and company's growth.
**Responsibilities and Duties**
2. Handling customer queries, client management, and ecommerce orders submission.
3. Good written and spoken English is must
4. Required basic computer proficiency and knowledge of MS word and MS Excel will be an added advantage
5. Ensure the quality of service delivery of the task assigned and reporting
6. Any B2C/B2B international sales and support experience will be preferred and analytical skills will be an added advantage.
**Key Skills**
**Salary**: ₹15,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
- Night shift
Ability to commute/relocate:
- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Are you confortable working in the US shifts?
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
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