Customer Support Associate
2 weeks ago
The Helpdesk Administrator is responsible for service request management, working directly with the enterprise end users assisting in support and implementation of technology solutions.
- _**Must have a prior minimum 1 year of experience in international (preferrable US) customer service role.**_
- Effective interpersonal skills and relationship-building skills.
- _**Strong written and oral communication skills (Must have).**_
- Strong analytical and problem-solving abilities, with keen attention to detail.
- Must be a team player but should also understand the importance of individual contributions.
- Self-motivated and directed, able to effectively prioritize and execute tasks in a high-pressure environment.
- _**Must be flexible to work any shift in a 24/7 operation including night shifts**_.
- The work location will be decided by the Organization depending upon the business requirement.
**Salary**: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Commuter assistance
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Schedule:
- Night shift
Supplemental pay types:
- Shift allowance
Ability to commute/relocate:
- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- International voice process: 1 year (required)
**Language**:
- English (required)
Shift availability:
- Night Shift (required)
**Speak with the employer**
+91 9877011667
Application Deadline: 28/04/2023
Expected Start Date: 01/05/2023
- Health insurance
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