Customer Support Executive
2 weeks ago
**Job Summary**:
**Responsibilities and Duties**:
2. Handling customer queries, client management, and ecommerce orders submission.
3. Good written and spoken English is must
4. Required basic computer proficiency and knowledge of MS word and MS Excel will be an added advantage
5. Ensure the quality of services delivery of the task assigned and reporting
6. Any B2C/B2B international sales and support experience will be preferred and analytical skills will be an added advantage.
**Key Skills**
1. Bachelor’s Degree or equivalent; additional education is a plus.
2. Proven experience of 1-2 years in an international chat and voice support role.
3. Excellent written and verbal communication skills in English, with proficiency in handling international customers.
4. Strong problem-solving skills, with the ability to think critically and offer innovative solutions.
5. Empathetic and customer-focused attitude, dedicated to delivering top-notch service.
6. Familiarity with CRM systems and live chat software.
7. Ability to adapt quickly to changes in procedures, products, and systems.
8. Availability to work in the US/flexible hours, including weekends and holidays, as required in an international support environment.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹12,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
Supplemental pay types:
- Overtime pay
- Shift allowance
**Language**:
- English (preferred)
**Speak with the employer**
+91 9056488440
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