Operation Executive

3 months ago

Jaipur, India Auraa Solutions Full time

**Operation Executive**:
**Job Description**:
As an Operations Executive Intern at UpSkillz, you will have the opportunity to gain valuable hands-on experience in the day-to-day operations of an edtech company. You will work closely with our operations team to help improve processes, support learners, and contribute to the success of our educational programs.

Key Responsibilities:

- **Learner Support**: Assist in responding to learner inquiries and resolving issues related to course enrollment, access, and technical support.
- **Data Entry and Management**: Maintain accurate records of learner information and program data using our systems and databases.
- **Administrative Support**: Provide administrative assistance to the operations team, including scheduling, document management, and record-keeping.
- **Process Improvement**: Identify areas for process improvement within the operations department and contribute to the implementation of solutions.
- **Communication**:Collaborate with other teams, such as customer support and content development, to ensure seamless communication and coordination.
- **Quality Assurance**: Assist in reviewing and ensuring the quality and accuracy of educational materials and content.
- **Reporting**: Generate and compile reports on operational metrics and key performance indicators.

Qualifications:

- Currently pursuing a Bachelor's degree
- Strong organizational and multitasking skills. ,Effective communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work independently and as part of a team.
- Previous experience in operations, administration, or customer support is a plus but not required.

Location : Jaipur /Gurgaon

Exp. : Upto 1 year [ Education Industry ]

Vacancy : 1

Salary : Upto 2L

**Salary**: ₹100,000.00 - ₹200,000.00 per year

Schedule:

- Day shift

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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