Voice Coach

Voice Coach Mumbai - Currently working as Voice/Communication coach closely aligned with the production /ops floor - Needs to possess the expertise of a full time communication coach (Not a Voice & Accent Trainer) - Should be willing to work from Office - predominantly evening / night shift rotational

Greetings from Vibrantzz Management Services **Hiring only in Mumbai** Location - Malad Position - Voice Coach Role and Responsibility - Conduct voice and accent training sessions for CSRs to improve their pronunciation, intonation, and diction. Provide guidance on appropriate language usage and communication etiquette in accordance with the client's...

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Job Purpose The Team Coach at...

5 Days working, 2 rotational Offs, 24*7 US rotational shifts - Good to excellent English communication, good presentation skills, - Should have 2-3 years of international customer service experience and has Training knowledge. - C2/C1 comms. **Salary**: ₹500,000.00 - ₹648,948.10 per year **Benefits**: - Health insurance Schedule: - Rotational...

**Roles and responsibilities** 2. Should able to deliver training sessions and also the support on the job training during their transition on the floor. 3. Including conducting skills gap analyses, preparing learning material and evaluating results after each training session. 4. Develop, tweak and maintain training procedure manuals, training content...

**WE ARE HIRING** **Job designation: - Voice Accent Trainer** **Job location: - Nashik, Maharashtra** **Salary: - 28,000-35,000 Per Month** **Experience: - ** **Total experience: - ** - 5 years of experience in accent training, **Minimum experience: - ** - At least 2 years of experience in accent training, **Education: - ** - Bachelor’s...

Freelance Telecaller - EST timezone You will be calling our clients and reschedule their existing appointment as needed. It will be a very short call 5-10 mins. We will give you the script, the training and make sure you are good to go before you go live. As soon as we get a new client, you will need to call them within an agreed-upon time We will pay you...

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Specialist's work is creative, exciting, and different every day. You will gain exposure and receive best-in-class training as part of a broader community. As a Voice Specialist you could be placed in any one of our Operations area,...

At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Specialist's work is creative, exciting, and different every day. You will gain exposure and receive best-in-class training as part of a broader community. As a Voice Specialist you could be placed in any one of our Operations area,...

Responsibilities:- Quality Assurance: Oversee and uphold company quality standards for phone-based customer interactions.- Team Leadership: Manage a team of quality analysts and coordinators, including hiring, training, and performance evaluations.- Process Improvement: Identify opportunities for enhancing efficiency and customer satisfaction, implementing...

**The CSS Voice call routing Product Analysts lead will support**: Interpreting business needs and requirements and utilizing Genesys intelligent routing capabilities to design, build, test, implement and maintain creative routing solutions to provide better service for our customers. End -to-end call flow design/configuration and call delivery Support all...

Responsibilities: Quality Assurance:  Oversee and uphold company quality standards for phone-based customer interactions. Team Leadership:  Manage a team of quality analysts and coordinators, including hiring, training, and performance evaluations. Process Improvement:  Identify opportunities for enhancing efficiency and customer satisfaction,...

Responsibilities:Quality Assurance: Oversee and uphold company quality standards for phone-based customer interactions.Team Leadership: Manage a team of quality analysts and coordinators, including hiring, training, and performance evaluations.Process Improvement: Identify opportunities for enhancing efficiency and customer satisfaction, implementing...

Responsibilities:Quality Assurance: Oversee and uphold company quality standards for phone-based customer interactions.Team Leadership: Manage a team of quality analysts and coordinators, including hiring, training, and performance evaluations.Process Improvement: Identify opportunities for enhancing efficiency and customer satisfaction, implementing...

**Purpose** Counsellors, Academic and Sales co-ordinators process student requests/queries on daily basis. We require someone to monitor the interaction and provide timely feedback to improve the way the team functions on consistent basis **Duties & Responsibilities** - Monitor counsellor calls/cases on daily basis based on pre-defined targets - Conduct...

1.Understanding of English grammar – Parts of Speech, Subject Verb Agreement rules and Articles. 2.What approach should a trainer or coach take to provide Feedback effectively to resources who are non-receptive, former peers, etc. 3.How does one create conduct Training Needs Analysis and how does it differ from Training Needs Identification? 4.What...

Pune, India - DOP - 3068140 **Job Description**: - Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team - Deliver Generic Domain Specific Modules along with up skilling resources on process. - Structure On boarding...

**Training & Quality** **Location** - Pune, India*** Job Title: Communications Trainer II **Job Description**: Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay...

**Responsibilities**: - Resolve customer complaints and issues by providing accurate and timely solutions - Escalate complex issues to senior team members as required - Meet set targets for customer satisfaction, productivity, and quality - Continuously develop product knowledge and soft skills through training and coaching **Requirements**: - Fluent in...

**Responsibilities**: - Resolve customer complaints and issues by providing accurate and timely solutions - Escalate complex issues to senior team members as required - Meet set targets for customer satisfaction, productivity, and quality - Continuously develop product knowledge and soft skills through training and coaching **Requirements**: - Fluent in...