Guest Relation Executive

1 month ago


Pune Maharashtra, India FML HOSPITALITY Full time

**Guest Relations Executive**

**Location**: FML Hospitality

**Job Overview**:
As a Guest Relations Executive at FML Hospitality, you are the embodiment of our commitment to exceptional guest experiences. Your role is pivotal in ensuring every guest feels valued, understood, and delighted by our services. You'll be the friendly face that bridges our guests to the world-class hospitality we offer.

**Key Responsibilities**:

- **Warm Welcome**: Extend a heartfelt greeting to guests, setting the tone for their visit.
- **Communication Maestro**: Engage with guests to grasp their needs, preferences, and feedback effectively.
- **Order Facilitation**: Guide guests through our unique ordering system, enhancing their interaction with our services.
- **Problem Solver**: Address guest concerns or issues with a proactive and positive approach, ensuring swift resolution.
- **Upselling & Promotion**: Showcase special offers, promotions, or events to elevate guest experiences and boost sales.
- **Feedback Collection**: Actively seek and record feedback from guests to foster continuous improvement in our services.
- **Maintain Ambiance**: Ensure the hospitality areas are well-presented, clean, and inviting at all times.

**Qualifications**:

- Previous experience in hospitality or customer service is advantageous.
- Exceptional communication skills, both verbal and written.
- Ability to thrive in a dynamic, fast-paced environment.
- Warm and approachable personality with a can-do attitude.
- Strong problem-solving skills and adeptness in handling challenging situations gracefully.
- Basic knowledge of hospitality operations and services is preferred.

**Benefits**:

- Competitive salary with performance-based incentives.
- Comprehensive training and professional development opportunities.
- Collaborative and supportive work environment.
- Employee discounts on services and facilities within FML Hospitality.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: ₹8,859.62 - ₹35,422.83 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Paid time off

Schedule:

- Day shift
- Evening shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

**Speak with the employer**
+91 8446667096



  • Pune, Maharashtra, India Paradigm Consultancies Full time

    **WE ARE HIRING** **Job designation: - Guest Relation Executive** **Job location: - Pune Maharashtra** **Salary: - 30,000-35,000 Per Month** **Experience: - ** **Total experience: - ** - At least 4 years of experience in guest relations, front office, or hospitality role. **Minimum experience: - ** - At least 2 years of experience in guest...

  • Guest Relations

    1 month ago


    Pune, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Guest Relations : Real Estate Job location: - Shanti Nagar, Pune **Salary**: - 25,000- 30,000 per month **Experience**: - Total experience: - 5 year of experience in a customer service or guest relations role. - Minimum experience: - 3-4 years experience in real estate or hospitality industry. Education: - High...


  • Nashik, Maharashtra, India Paradigm Consultancies Full time

    The best Guest Relation Executive will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. **Guest Relations Executive Responsibilities**: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. - Assigning...


  • Kharadi, Pune, Maharashtra, India Radisson Blu hotel pune Kharadi Full time

    We are looking for expericend Front Office GRE who will work along with front office to ensure smooth operations **Ensuring and providing flawless, upscale, professional and high class guest service experiences**. Analyzing customer feedback and providing strategic direction to continuously improve overall rating. Responding to guests needs and anticipating...


  • Malabar Hill, Mumbai, Maharashtra, India Coffee By Di Bella Full time

    **Dear Hoteliers,** **Coffee By Di Bella is now hiring for the role of GUEST RELATIONS EXECUTIVE for Mumbai Western Line Location.** **Role Description** This is a full-time role for a Guest Relations Executive. The Guest Relations Executive will be responsible for **guest relations, guest grievances, guest feedback, customer service, sales, and...


  • Vikhroli, Mumbai, Maharashtra, India Madcherry Hospitality Pvt. Ltd. Full time

    Full Time - Vikhroli, Mumbai - Posted 3 hours ago - Website **Madcherry Hospitality Pvt. Ltd.** - Luv 2 Serve U_ Job Title: Guest Relations Executive, Concierge Executive (For Hospitality industry) Job Brief: Guest Relations Executive ensures that Members and guests have a pleasant and memorable experience. **Job Type**: Full Time Work Location:...


  • Vasai, Maharashtra, India Suraksha Smart City Full time

    We at Suraksha Smart City is hiring for Guest Relation Executive. Welcoming guests in a friendly and professional way. Handling guest complaints and concerns in an efficient and timely manner. - Attending walk-in customers and taking them around the property. - Ensure customers are attended on time regarding project details. - Welcoming guests in a...


  • Pune, India Sellability Sales & Marketing Solutions LLP Full time

    **Hiring for Guest Relations Executive** **Job Summary** In this role, you should be an excellent communicator. You should also be reliable and customer-oriented, as you will serve as a primary point of contact for our customers. **Responsibilities**: - Welcome guests to our clients with a pleasing smile - Review client lists and records. - Receive and...


  • Mumbai, Maharashtra, India Recruitrite Manpower Solutions Full time

    We are having opening for GRE with one of the Real Estate Company in Vile Parle Location Designation - GRE (Guest Relation Executive) **(Only Female)** Qualification - **Any Graduate** Experience - Minimum 2 Years Salary - Open Location - Vile Parle **Job Description -** - Maintained petty cash records of debits and credits in accordance with...

  • Guest Relations

    4 weeks ago


    Mumbai, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Guest Relations /BD Job location: - Andheri, Mumbai **Salary**: - 20,000- 30,000 per month **Experience**: - Total experience: - 7 years of experience in guest relations. - Minimum experience: - 5-6 years of relevant experience in guest relations or a similar role. Education: - Bachelor's degree in Hospitality...


  • Mira Road, Mumbai, Maharashtra, India Riddhi Siddhi Career Point Full time

    A Real Estate company in Mumbai requires **Guest Relations Executive - Female** - Min. 2 years Exp. in Audio & Video Presentation, PPT Presentation, Product Presentation, Customer Handling. **Salary**: ₹500,000.00 - ₹700,000.00 per year Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Guest relations: 2 years...


  • Mumbai, Maharashtra, India Talentmovez Full time

    **Responsibilities** - Maintain cordial relations with customers, - Regular after-sales follow-up, and handle customer grievances, complaints and claims. - Ensuring all details of guests are taken on the guest information form. - Handling guest complaints and concerns in an efficient and timely manner. - To look after arrangements of Clubhouse items. - To...


  • Pune, Maharashtra, India Thrivibe Full time

    o Responsible for all operations of the front desk and guest services. - Handles all incoming sales phone calls and diverts further to the Sales Managers. - Also may assist other administrative staff. - Must be a good organiser and communicator and must have pleasant disposition and friendly personality. - Multitasking, decision making and time-management...


  • Mumbai, Maharashtra, India ONE STEP AWAY LLP Full time

    Role: Guest Delight Manager Department: Operation Report To Manager: Restaurant manager Job Description The Guest Experience Leader is expected to: - Greet every guest upon arrival and welcome them into the restaurant - Be a Dine-in expert, encouraging guests to understand Menu and assist with any questions - Be knowledgeable about the mobile app and all...


  • Mumbai, Maharashtra, India Multispeciality Hospital Full time

    1. Welcome and Reception: - Greet patients, visitors, and staff with a friendly and professional demeanour. - Ensure a warm and welcoming atmosphere in the hospital lobby and waiting areas. - Provide assistance with inquiries and guide individuals to their respective destinations. 2. Information and Assistance: - Act as a primary point of contact for...


  • Pali Hill, Mumbai, Maharashtra, India Coffee By Di Bella Full time

    **Coffee By Di Bella** is hiring for the role of **Guest Relations Executive** for **Mumbai Western Line Location ( Churchgate to Malad )**. **Education: Diploma/Degree in Hotel Management or Aviation industry** **Experience: 6 months to 1 year** PF below Job Responsibilities: - Hospitality / Aviation / QSR Fresher can apply - Good English communication...


  • Pune, India Runwal Developers Private Limited Full time

    Runwal Developers is hiring Guest Relations Executive for our project "The Central Park". The position is based out at the sales office at Pimpri Chinchawad _(only those who can travel till Pimpri Chinchwad should apply)_ **Scope of work**: - To ensure profitability and revenue generation through effective leasing of malls via the category...


  • Santacruz, Mumbai, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Guest Relations: Females Job location: - Mumbai **Salary**: - 20,000-30,000 per month Food and Accommodation provide **Experience**: - Total experience: - 5-7 years of experience in a similar role Minimum experience: - 3-4 years of experience in in a customer service or related field Education: - High school...


  • Oshiwara, Mumbai, Maharashtra, India Trumind Solutions Full time

    **Responsibilities**: - **Guest Engagement**: - Warmly welcome guests upon arrival and provide personalized assistance throughout their stay. - Anticipate guest needs and proactively offer assistance, information, and recommendations. - Act as a liaison between guests and various hotel departments to fulfill special requests and resolve issues promptly. -...


  • Pune District, Maharashtra, India CRII GROUP Full time

    CRII GROUP is an esteemed real estate consultancy and investment firm based in Maharashtra since 2010, specializing in leasing, selling, and investment services for commercial, retail, IT, and industrial properties. Known for its professionalism and extensive experience in managing both single and multi-state projects, CRII GROUP serves as a "One Step...