Customer Support Representative

2 months ago


T Nagar Chennai Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

MrMed is looking for Support Executives to assist our customers in order fulfillment and post‑order support over telephone/ chat channels.

**Location: T Nagar Chennai (Only work from office role)**

**Age Criteria: 20 to 29 years**

**Responsibilities**:

- Handling customers’ query on products or the company via phone calls and chat channels, and making follow‑up outbound calls
- Single point of contact for order tracking, communication with logistics partners and post sales support to customers
- Resolving pre-dispatch issues of the customers - dispatch delay, product non-availability
- Resolving post-dispatch issues of customers - delivery status, order tracking, cancellations, returns and refunds
- Checking delivery status and coordinate with delivery partners regarding escalations and on-time delivery
- Developing and sustaining solid relationships with customers to encourage repeat purchases
- Escalating issues to team leads and persistent issues directly to senior management

**Desired Profile**:

- Bachelor’s degree in any field.
- 6 months to 2 years experience in customer support
- Excellent communication skills in English and Tamil
- Should possess a temperament for handling customers with care

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹250,000.00 - ₹300,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Evening shift

Ability to commute/relocate:

- T Nagar, Chennai - 600017, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

Application Question(s):
**Experience**:

- customer support: 1 year (preferred)
- work: 1 year (preferred)

**Language**:

- English fluently (required)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 9191919191



  • T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    MrMed is looking for Support Executives to assist our customers in order fulfillment and post‑order support over telephone/ chat channels. **Location: T Nagar Chennai (Only work from office role)** **Age Criteria: 20 to 29 years** **Responsibilities**: - Handling customers’ query on products or the company via phone calls and chat channels, and...


  • T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    MrMed is looking for Support Executives to assist our customers in order fulfillment and post‑order support over telephone/ chat channels. **Location: T Nagar Chennai (Only work from office role)** **Age Criteria: 20 to 29 years** **Responsibilities**: - Handling customers’ query on products or the company via phone calls and chat channels, and...


  • R. T. Nagar, Bengaluru, Karnataka, India Hindustan Gold Company Full time

    **Become Part Of Hindustan Gold Company**: Over the years, Hindustan Gold Company has emerged as one of the most sought-after employers in India, in the Gold Trade Business. With a modern-day and amiable work culture aided by the latest technology, Hindustan Gold Company provides the most excellent working environment for individuals who set on a promising...


  • Chennai, Tamil Nadu, India Log2Base2 Edutech Media Private Limited Full time

    **Job Summary**: As a Customer Support Representative, you will be the primary point of contact for customers who have inquiries or issues related to a company's products or services. You will provide timely and effective support by answering questions, resolving problems, and maintaining positive relationships with customers. **Key Responsibilities**: -...


  • Ekkattuthangal, Chennai, Tamil Nadu, India Remitbee Full time

    **About Remitbee** Remitbee is online money transfer and currency exchange platform. Customers can send money to over 90 countries from Canada using web and mobile devices. We are just at the beginning of our growth and have ambitious plans to bring our service to all the countries on Earth. **About the role**: At Remitbee, we value customer care and...


  • Velachery, Chennai, Tamil Nadu, India Bifold Dynamix Full time

    **Job Title**: Customer Support Representative **Job location**: Chennai, Velacherry **Responsibilities**: - Troubleshoot technical issues and deliver effective solutions. - Maintain accurate records and escalate complex cases when necessary. - Ensure high levels of customer satisfaction and meet performance targets. **Qualifications**: - Proficient in...


  • Tharamani, Chennai, Tamil Nadu, India Glory Power Solutions Pvt Ltd Full time

    We are hiring!!! Process : Customer support representative Location : Tharamani, Chennai Experience : 0 to 1 year of experience can apply Qualification : 12th / Diploma / Graduate Languages: English + Tamil English + Malayalam English + Telugu English + Kannada Salary : 14k to 18k Take home Shift : Day shift and Rotational week off **Roles and...


  • Chennai, Tamil Nadu, India Unidos Technology Full time

    Customer Support Executive Job Description A **Customer Support Executive** (also known as a **Customer Service Executive**) plays a crucial role in ensuring customer satisfaction. They manage a team of customer support representatives and oversee the entire customer service process. Here are the key responsibilities and requirements for this...

  • Customer Support

    1 month ago


    T Nagar, Chennai, Tamil Nadu, India MAJESTIC EXPRESS AND LOGISTIC SERVICES INDIA PVT LTD Full time

    **IMMEDIATE REQUIREMENT!** **Overview**: We are seeking dedicated Female Customer Support Executives for our courier and cargo services department. This role focuses solely on providing exceptional customer service without any sales targets. As a Customer Support Executive, you will be responsible for addressing customer inquiries, resolving issues,...


  • Egmore, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Customer Support Executive** **Should have Good English communication skill** **Generating leads and Identifying buyers & suppliers (B2B).** **Negotiating and Renegotiating with customers and suppliers** **Any Degree** **Exp : 1 yr - 2 yrs** **Immediate Joining Preferred** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 -...


  • Taramani, Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full time

    Welcome to Hoopoe Infoedge Pvt Ltd, your trusted partner in the world of IT solutions and services. We are a dynamic and forward-thinking company specializing in a wide range of services to meet all your technology and business needs. With a commitment to excellence and a passion for innovation, we have been serving clients across industries since our...


  • Chennai, India CSS Corp Full time

    **Job title**: Customer Support Representative **Work Location**: Chennai **Experience**: 0-10 years **Qualification**: Any graduate/Non-graduate with experience **Roles and Responsibilities**: - Technical Support includes queries related to consumer products and resolving the issues related to these devices. - Customer Support includes queries related to...


  • Chennai, Tamil Nadu, India Spectrum consulting Full time

    **Expectations from the role** - Be an All Rounder in terms of delivering Customer Experience - Concierge: ○ Interact with customers and be the face of the brand from an operations perspective ○ Respond to customer queries over chat/call adhering to SLAs ○ Handle escalations from customers - understand the problem, fix it and close the loop with...


  • Pratap Nagar, Jaipur, Rajasthan, India Deeva JustPayon Private Limited Full time

    **Job Title: Customer Support Representative** **Location**: Deeva Justpayon India Private Limited **Company Overview**: Deeva Justpayon is a dynamic and rapidly growing [industry/sector] company committed to providing exceptional [products/services] to our valued customers. As part of our expansion plans, we are currently seeking a dedicated and...


  • Guindy, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Looking Customer Support Executive** **Should have good communication skills in Tamil / English / Hindi** **Should have 2 yrs experience in Telesales / Customer Support** **Immediate Joiner will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Life...

  • Customer Support

    1 month ago


    Karapakkam, Chennai, Tamil Nadu, India B Info solution Full time

    Hiring Customer support/ Hindi voice process/ salary 2Lpa to 4Lpa / location Chennai KarapakkaM/Fresher eligible/ experience get salary hike /any degree mandatory/ Contact person SreeBalan 9585022513 Roles and **Responsibilities** - Understanding the products and services provided by the company. - Preparing company policies and procedures. - Developing...


  • Muneshwara Nagar Hosur, India UNITEDTECHNOVISION IT & BPO SERVICES PRIVATE LIMITED Full time

    _**We are hiring for CUSTOMER SUPPORT REPRESENTATIVE**_ - **Job Location: Muneshwara Nagar, Bengaluru**_ **Roles & Responsibilities**: - Maintain positive relation with customer. - Solve their queries. - Give knowledge about company product and services. **Skills**: - Communication skills. - Relationship building. **Minimum Qualification**: 12th pass -...


  • Chennai, India Log2Base2 Edutech Media Private Limited Full time

    **Job Summary**: As a Customer Support Representative, you will be the primary point of contact for customers who have inquiries or issues related to a company's products or services. You will provide timely and effective support by answering questions, resolving problems, and maintaining positive relationships with customers. **Key Responsibilities**: -...


  • Chennai, Tamil Nadu, India Boston Business solution pvt ltd Full time

    **Immediate Requirement!!** **(WORK FROM OFFICE)** Role **:Customer Support ( Age Limit - 30)** Qualification**:12th or any Graduate** Shifts**:Rotational Day Shift** **6 days of working** **Rotational weekoff** Languages**:Tamil** Salary**:11,200 Takehome to 12,000 Takehome** Location**:Kotturpuram, Guindy, Chetpet & Mount Road** **Immediate...


  • Chennai, Tamil Nadu, India Unidos Technology Full time

    Customer Service Representative Job Description A **Customer Service Representative (CSR)** serves as the initial point of contact for customers who have questions or encounter issues related to a company’s products or services. Their responsibilities include: - **Handling Inbound Calls**: CSRs manage incoming phone calls, addressing customer inquiries...