Customer Support Representative

2 weeks ago


Chennai, India CSS Corp Full time

**Job title**: Customer Support Representative
**Work Location**: Chennai
**Experience**: 0-10 years
**Qualification**: Any graduate/Non-graduate with experience

**Roles and Responsibilities**:

- Technical Support includes queries related to consumer products and resolving the issues related to these devices.
- Customer Support includes queries related to warranty and RMA Status.
- Excellent Verbal & Written Communication skills
- Flexible to work in Night shifts.

**Required Skills**:

- Added advantage if familiar with Mac, Linux and Virtualization concept (VMware/virtual box)
- Logical thinking, problem-solving skills; Practical approach on troubleshooting and understanding a reported issue.

**Key Competencies**:

- Strength in communication, teamwork, processes and customer orientated



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