Customer Service Executive
1 month ago
**Job Title**: Customer Service Associate - International Inbound Voice Process (B2C)
Key Responsibilities
- **Handle high volume calls** Manage inbound customer calls per day related to telecom services for US-based customers.
- **Provide efficient support**: Address and resolve customer inquiries, complaints, and requests professionally and effectively.
**Criteria: UG/Grad Min 6 month exp in International Voice | Customer Service**
**Location**: Pune (Work from Office)
**Shift** 5:30 PM - 7:30 AM (Shifts will rotate in this duration)
**Work Days**: 5 days working, with 2 rotational days off
**Compensation**: Up to INR 4,92,000 CTC (hike based on exp)
**Transport-** Both side cab facility
Immediate Joiner Only
Contact Below for more info:
HR Divyansh-7568099199
**Job Types**: Full-time, Permanent
Pay: ₹390,000.00 - ₹492,000.00 per year
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Night shift
- Rotational shift
- US shift
Supplemental Pay:
- Overtime pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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