Customer Service Executive

4 months ago


Hadapsar Pune Maharashtra, India SaffronBizz Solutions LLP Full time

We have an excellent Job Opportunity for **Customer Service Executive**

**Qualification**: Diploma in travel and tourism

**Experience**: 1 or 2 years of experience in the travel field with calling experience would be an added advantage

**Location**: Pune, Hadapsar
- Assist customers with package information and tour enquiries
- Ensure adherence to company policies and procedures while delivering high-quality service.
- Work closely with other departments to address customer needs and resolve issues.
- Continuously seek opportunities to improve customer service processes and practices.
- Maintain accurate records of customer interactions, transactions, comments, and complaints.
- Document and track customer feedback to identify trends and areas for improvement.

Skill:

- 1 or 2 years of experience in the travel field with calling experience would be an added advantage
- Experience in booking tour package, air tickets, visa etc would be preferred.

Pay: ₹20,000.00 - ₹30,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer Service Executive: 1 year (preferred)
- Travel planning: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9324514077



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