Customer Service Executive
2 months ago
We have an excellent Job Opportunity for **Customer Service Executive**
**Qualification**: Diploma in travel and tourism
**Experience**: 1 or 2 years of experience in the travel field with calling experience would be an added advantage
**Location**: Pune, Hadapsar
- Assist customers with package information and tour enquiries
- Ensure adherence to company policies and procedures while delivering high-quality service.
- Work closely with other departments to address customer needs and resolve issues.
- Continuously seek opportunities to improve customer service processes and practices.
- Maintain accurate records of customer interactions, transactions, comments, and complaints.
- Document and track customer feedback to identify trends and areas for improvement.
Skill:
- 1 or 2 years of experience in the travel field with calling experience would be an added advantage
- Experience in booking tour package, air tickets, visa etc would be preferred.
Pay: ₹20,000.00 - ₹30,000.00 per month
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer Service Executive: 1 year (preferred)
- Travel planning: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9324514077
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