Customer Service Co-ordinator

4 months ago


Hadapsar Pune Maharashtra, India MOTM Tech Full time

**Job Role - Service co -Ordinator**

**Roles & Responsibility**
- Manage and coordinate all aspects of service operations, including scheduling, dispatching, and customer service
- Ensure timely and efficient delivery of services to customers
- Communicate with customers to schedule appointments and provide updates on service status
- Maintain accurate records of service requests, work orders, and customer interactions
- Collaborate with other departments to ensure smooth service delivery
- Identify opportunities for process improvement and implement changes as needed
- Maintain good relationships with service providers and clients to keep customer base
- Expand the list of resources and providers to assure there are no gaps in services

**Qualifications**
- Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
- Excellent customer service and problem-solving skills
- High quality organizational skills
- The ability to work well under deadlines and to multitask
- The ability to build relationships and coalitions within the community
- Excellent verbal and written communication skills
- Excellent critical thinking and problem-solving skills

Pay: ₹10,000.00 - ₹20,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person


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