![HAYICART ECOMMERCE PVT LTD](https://media.trabajo.org/img/noimg.jpg)
Inside Sales Representative
3 days ago
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
**Responsibilities**:
1. Contact potential or existing customers to inform them about a product or service using scripts
2. Answer questions about products or the company
3. Ask questions to understand customer requirements and close sales
4. Direct prospects to the field sales team when needed
5. Enter and update customer information in the database
6. Take and process orders in an accurate manner
7. Handle grievances to preserve the company's reputation
8. Go the "extra mile" to meet sales quota and facilitate future sales
Requirements and skills
1. Proven experience as telesales representative or other sales/customer service role
2. Good knowledge of relevant computer Basics and telephone systems
3. Ability to learn about products and services and describe/explain them to prospects
4. Excellent knowledge of English
5. Excellent communication and interpersonal skills
6. Outstanding negotiation skills with the ability to resolve issues and address complaints
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹8,000.00 - ₹25,000.00 per month
Shift:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Quarterly bonus
Ability to commute/relocate:
- Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
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