Customer Relationship Executive

2 weeks ago

Hyderabad Telangana, India Extrika spaces and developers Full time

Job Title: Customer Relation Executive
- Company: Extrika spaces and Developers

Location: financial District,Hyderabad

About Extrika Spaces and Developers:
Extrika is a leading firm that transcends conventional boundaries in the interior design industry, creating bespoke and captivating spaces. Committed to excellence, Extrika takes pride in delivering cutting-edge interior design solutions that reflect innovation and sophistication. As we continue to grow, we are seeking a dynamic and results-driven Sales Manager to join our team and contribute to the success of our digital marketing initiatives.

**Greeting and Welcoming Visitors**:Welcome and assist visitors, clients, or employees upon their arrival.
Provide a positive and professional first impression of the organization.

**Answering and Directing Calls**:Manage incoming phone calls and direct them to the appropriate personnel or department.
Take messages and provide basic information to callers.

**Receiving and Sorting Mail**:Handle incoming and outgoing mail.
Distribute mail to the appropriate individuals or departments.

**Managing Appointments and Schedules**:Schedule and manage appointments for employees or clients.
Maintain and update calendars for meeting rooms or shared spaces.

**Providing Information**:Offer information about the organization, its services, and relevant details to visitors.
Assist with general inquiries and direct individuals to the right resources.

**Handling Administrative Tasks**:Perform basic administrative tasks such as data entry, filing, and organizing documents.
Maintain a clean and organized front desk area.

**Security and Access Control**:Monitor and control access to the premises.
Issue visitor badges and maintain security protocols.

**Assisting with Basic IT Support**:Provide basic technical support, such as helping visitors connect to Wi-Fi or troubleshoot minor issues.

**Cash Handling (if applicable)**:Process payments, handle cash transactions, and maintain accurate records (relevant in settings like hotels or service-oriented businesses).

**Emergency Response**:Follow emergency procedures and provide assistance during evacuations or other crisis situations.

**Customer Service**:Offer excellent customer service to ensure a positive experience for visitors and clients.

**Collaboration with Other Departments**:Work closely with other departments to coordinate activities and provide support as needed.

Effective communication, interpersonal skills, and a customer-focused mindset are crucial for success in a front desk role. Additionally, familiarity with office equipment, basic computer skills, and the ability to handle multiple tasks simultaneously are often required.

**Salary**: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

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