Customer Relationship Executive
2 months ago
Here's a comprehensive job description for a Customer Relationship Executive:
Job Title: Customer Relationship Executive
Reports to: Customer Relationship Manager/Team Lead
Job Summary:
We are seeking a highly skilled and customer-focused Customer Relationship Executive to manage and nurture relationships with existing customers, ensuring long-term loyalty and driving business growth.
Key Responsibilities:
Customer Relationship Management
2. Understand customer needs, resolve queries, and provide tailored solutions.
3. Identify and address customer concerns, escalating critical issues to management.
4. Foster customer loyalty through personalized engagement and value-added services.
5. Conduct regular customer feedback sessions to improve products/service
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English, Hindi (required)
Work Location: In person
**Speak with the employer**
+91 9700000752
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