Call Center Representative

6 months ago


Noida Uttar Pradesh, India Westway Electronics Ltd Full time

**Making Outbound Calls**: Contact potential or existing customers to inform them about products or services, gather feedback, or follow up on inquiries.
- **Receiving Inbound Calls**: Answer incoming calls from customers to provide information, resolve issues, and address queries or complaints.
- **Maintaining Customer Records**: Accurately record details of interactions and update customer databases with relevant information.
- **Achieving Targets**: Meet call and sales quotas, and contribute to team performance goals.
- **Customer Relationship Management**: Build and maintain positive relationships with customers, ensuring high satisfaction and loyalty.
- **Collaboration**: Work closely with other departments, such as sales and customer service, to enhance customer experience and resolve issues efficiently.

Pay: ₹20,000.00 - ₹27,161.18 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

Work Location: In person


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