Customer Service Representative
5 days ago
**>> Position**:International Inbound Voice Process
**>> Location**: Kolkata location (Salt lake, Sector 5)
**>> Type**: Full-time, Night shift, Work from office
**>> Industry**:Bpo/telecaller sector & Healthcare industry
Are you ready to take your career to the global stage? We're thrilled to offer an exceptional opportunity for dedicated individuals to join our dynamic team in the International Inbound Process. If you're passionate about providing top-notch customer service, and thrive in a fast-paced environment, we want to hear from you
**>> Position**:International Inbound Voice Process
**>> Location**:Kolkata location (Salt lake, Sector 5)
**>> Type**:Full-time, Night shift
**>> Industry**:Bpo/telecaller sector & Healthcare industry
**>> Department**: Customer Service Representative
**Key Responsibilities**:
1) Handle inbound inquiries from clients, including healthcare providers and patients, providing accurate and timely assistance.
2) Offer compassionate and professional support, addressing queries related to medical procedures, appointment scheduling, and more.
3) Collaborate closely with cross-functional teams to ensure accurate information distribution and problem resolution.
4) Document interactions accurately in our systems, maintaining data integrity and confidentiality.
**Qualifications**:
Must have excellent communication skills in English (both oral and written)
Willingness to work in night shift and join ASAP
Both experienced and freshers can apply
Within 35 years
**What We Offer**:
- Fixed weekend (Sat & Sun) off
- Cab drop facility provided
- Subsidized meals
- No sales, no target
- PF & ESI available
- Attendance allowance of 1k per month provided
- Lucrative bonus of upto 15k annually available Customer Service Representative
**Salary**: ₹13,000.00 - ₹17,000.00 per month
**Benefits**:
- Commuter assistance
- Food provided
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
- US shift
- Weekend availability
Supplemental pay types:
- Yearly bonus
Application Question(s):
- Do you reside in kolkata?
**Language**:
- English (required)
Shift availability:
- Night Shift (required)
**Speak with the employer**
+91 9773911791
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