Customer Support Associate

5 months ago


Kolkata, India Talant Cubicle Hr Solution Full time

Job Title: Customer Support Associate

Location: Rajarhat, Kolkata

Educational Qualification: HS Passed/Graduate

**Skills**:

- Excellent verbal communication skills in English and Hindi without major MTI for Voice process
- Should have not applies for any Flipkart interview in last 3 month
- 1 year of experience in customer service
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Excellent customer service skills
- Ability to work under pressure and meet deadlines
- Ready to work 24/7 shift.
- 9 hour of the day, 8 hrs work and 1 hour break
- Should have a typing speed of 25WPM with 90% accuracy.
- Customer orientation
- No planned leave for upcoming 3 month after joining
- Max Age 35

**Responsibilities**:

- Resolve customer issues in a timely and efficient manner
- Gather and analyze customer feedback to improve products and services
- Stay up to date on company products and services

**Salary**: 12.7k-15.4k Working Days: Monday to Friday (Office hours) Freshers can also apply

**Salary**: ₹12,700.00 - ₹15,400.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)



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