Customer Support Associate
5 months ago
Job Title: Customer Support Associate
Location: Rajarhat, Kolkata
Educational Qualification: HS Passed/Graduate
**Skills**:
- Excellent verbal communication skills in English and Hindi without major MTI for Voice process
- Should have not applies for any Flipkart interview in last 3 month
- 1 year of experience in customer service
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Excellent customer service skills
- Ability to work under pressure and meet deadlines
- Ready to work 24/7 shift.
- 9 hour of the day, 8 hrs work and 1 hour break
- Should have a typing speed of 25WPM with 90% accuracy.
- Customer orientation
- No planned leave for upcoming 3 month after joining
- Max Age 35
**Responsibilities**:
- Resolve customer issues in a timely and efficient manner
- Gather and analyze customer feedback to improve products and services
- Stay up to date on company products and services
**Salary**: 12.7k-15.4k Working Days: Monday to Friday (Office hours) Freshers can also apply
**Salary**: ₹12,700.00 - ₹15,400.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
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