Customer Relationship Executive

3 months ago


Lal Bagh Bengaluru Karnataka, India Amogha Business Solutions Full time

A Customer Relationship Manager (CRM) in real estate has many responsibilities, including:

- Customer service: Handling customer queries, complaints, and escalations
- Project management: Managing the hand over and fit-out process of projects
- Document preparation: Preparing and issuing possession letters, buyer's agreements, credit notes, transfer documents, and demand letters
- Marketing: Developing marketing campaigns to attract new customers
- Retention: Creating and executing retention campaigns
- Collaboration: Working with sales, marketing, customer service, and operations teams
- Policy and procedure development: Developing and implementing CRM policies and procedures
- CRM strategy: Planning and delivering CRM strategies
- Staffing: Being involved in staff recruitment and appraisals
- MIS: Preparing company MIS DSR
- Upselling and cross-selling: Upselling and cross-selling to existing customers

Position : CRM Real Estate

Location : Chennai

Educational Qualification : Any Degree with Good communicational Skills

Experience : 4 ~ 6 years in CRM handing over process with clients in Residential Real Estate

**Experience**:

- total work: 4 years (required)

**Language**:

- English (required)

Work Location: In person



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