Booking Coordinator
2 weeks ago
**Key Responsibilities**:
- Manage all aspects of large group bookings, ensuring a smooth and efficient travel experience for groups ranging from 200 to 300 individuals.
- Coordinate closely with hotels, airlines, and other service providers to secure the best rates and accommodations.
- Develop and maintain strong relationships with clients, understanding their needs and preferences to tailor travel packages accordingly.
- Leverage industry knowledge to anticipate challenges and proactively address them.
- Provide exceptional customer service, resolving any issues that arise before, during, or after the trip.
- Maintain accurate records and documentation related to group bookings.
- Collaborate with the sales and marketing teams to identify new opportunities and enhance service offerings.
**Qualifications**:
- Bachelor's degree in Tourism, Hospitality, Business Administration, or a related field.
- 3-5 years of experience in the travel and tourism industry, with a specific focus on managing large group bookings.
- Demonstrated ability to handle complex travel arrangements and logistics.
- Exceptional communication and negotiation skills, with the ability to engage effectively with clients and service providers.
- Strong organizational skills and attention to detail.
- Proficiency in travel booking systems and software.
- **Based out of Malad, Mumbai, with flexibility to travel as required.**
**What We Offer**:
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and experienced team in the travel industry.
- A challenging and rewarding role with the potential for career growth.
- Training and development opportunities to enhance your skills and knowledge in group travel management.
**Salary**: ₹35,000.00 - ₹40,000.00 per month
**Benefits**:
- Provident Fund
Day range:
- Monday to Friday
Shift:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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