Customer Service Executive

6 months ago


New Delhi, India ShipGlobal Full time

**Customer Service Representative Responsibilities**:

- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Excellent written and verbal communication skills
- Ensure customer satisfaction and provide professional customer support.

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 4 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- New Delhi, Delhi (preferred)

Ability to Relocate:

- New Delhi, Delhi: Relocate before starting work (preferred)

Work Location: In person

**Speak with the employer**
+91 9811012607



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