Cse (Customer Service Executive)

3 weeks ago


Kurla Mumbai Maharashtra, India Olive green consulting Full time

Executives
- Role and Responsibilities

Responsible for handling end to end customer escalations across all products offered by the company

Ensure all required information is well documented for RCA (Route cause analysis)

Conduct in-depth investigation on customer complaints and work with internal teams to take measurable actions to avoid such incidents in future

Maintain MIS for all the complaints

Qualifications and Education Requirement

Graduate / Postgraduate in any stream with above required skills

Work Experience

1+ years of experience of relevant experience Skills

Understanding of broking products

Strong verbal and written communication skills

Excellent telephonic etiquette

**Job Type**: Permanent

**Salary**: ₹350,000.00 - ₹400,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Morning shift

Supplemental pay types:

- Yearly bonus

Application Question(s):
Work Location: In person

**Speak with the employer**

+91 7411773002



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