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Cse (Customer Service Executive)
2 weeks ago
should not have location and office time problem
if they get shortlisted, they have to attend the interview
company profile:
They are leading Chemicals Services Distribution
Company in India. As an organisation we manage approximately INR 450 Crores of sales
Our organisation is growing dynamically, and we have grown 30% per year for the last 3 years. To cope with this growth we are creating three new business units
- 1. Life science (pharmaceuticals & agrochemicals)
2. CASE (paints, inks and adhesives)
3. Strategic (lubricants, flavours and fragrance, plastics and polymers)
Post: Customer Service Executive (2 positions)
Reporting to: Business heads / CEO/ COO
female
check:
1)Proficiency in Excel, Sales force. Google Groups, and related technology.:must
2)Proficiency in written and verbal communication.:must
If they know Tally it is advantage, if they don’t know tally will also do.
Roles & Responsibilities:
- Sending quotations & processing orders.
- Ensuring seamless coordination with our overseas suppliers and Indian
customers.
- Coordinate samples delivery for customers.
- Effectively making and managing documentation for
customers and suppliers for logistics.
- Effectively resolving customer issues and inquiries promptly.
Eligibility:
- any Graduate
Knowledge of import/export will be an added
advantage.
- Proficiency in Excel, Sales force. Google Groups, and related technology.
- Working knowledge of Tally is advantage, if they don’t know tally will also do.
- Proficiency in written and verbal communication.
- Must have 1 to 2 years’ experience in customer service.
- Familiarity with international shipping would be preferable.
Approximate CTC: Rs 4- 5 lakhs
Office timing : 9 am - 5.30 pm (Alternate Saturdays are a half day working. (9 - 1.30)
Retiral benefits : As per rules.
Leaves : 20 PL(paid leave), 4 SL(sick leave) & 4 CL.(casual leave)
address
Mittal Court, Nariman Point, Mumbai - 400021.
**Salary**: ₹400,000.00 - ₹557,163.23 per year
Schedule:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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