Customer Service Executive

6 months ago


Mumbai Maharashtra, India Talisman Hr Solutions Private Limited Full time

Designation - Executive CSE

Qualification - Any graduate

Work Timings - 09:00 am to 06:00 pm

Working Days - Mon to Fri

Work Location - BKC

Salary (Min & Max) - Best in industry

Experience - BPO / Call Center background

**Job description**:

- Responsible for both Inbound & Outbound calls
- Timely resolution of issues within TAT
- Co-ordination with Functional Associates for early response to customers
- Collection / Collation of Database from Associate Function
- Timely submission of Daily, Weekly & Monthly Reports
- Meticulous & timely implementation of various activities
- Vendor co-ordination
- Time to time Updation of Product & Process knowledge

**Critical attributes / qualities**:

- Knowledge of Marketing Processes
- Cross functional co-ordination & Teamwork
- Ability to articulate
- Ability to influence others
- Demonstrates Problem Solving attitude
- Learning attitude
- Process & Product Knowledge

**Salary**: ₹30,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person



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