Customer Service Executive
6 months ago
Designation - Executive CSE
Qualification - Any graduate
Work Timings - 09:00 am to 06:00 pm
Working Days - Mon to Fri
Work Location - BKC
Salary (Min & Max) - Best in industry
Experience - BPO / Call Center background
**Job description**:
- Responsible for both Inbound & Outbound calls
- Timely resolution of issues within TAT
- Co-ordination with Functional Associates for early response to customers
- Collection / Collation of Database from Associate Function
- Timely submission of Daily, Weekly & Monthly Reports
- Meticulous & timely implementation of various activities
- Vendor co-ordination
- Time to time Updation of Product & Process knowledge
**Critical attributes / qualities**:
- Knowledge of Marketing Processes
- Cross functional co-ordination & Teamwork
- Ability to articulate
- Ability to influence others
- Demonstrates Problem Solving attitude
- Learning attitude
- Process & Product Knowledge
**Salary**: ₹30,000.00 - ₹40,000.00 per month
Schedule:
- Day shift
**Language**:
- English (preferred)
Work Location: In person
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