Regional Operations Administrator

4 months ago


Mumbai Maharashtra, India CooperSurgical Full time

CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. CooperSurgical is at the forefront of delivering innovative assisted reproductive technology and genomic solutions that enhance the work of ART professionals to the benefit of families. We currently offer over 600 clinically relevant medical devices to women's healthcare providers, including testing and treatment options.
- 3 to 5 years of experience in a similar role, ideally within Customer Service or Administration.
- Familiarity with managing contracts and service agreements.
- Strong knowledge of aftersales processes and customer service practices.
- Proficient in using ERP systems and other relevant software.
- Excellent collaboration and communication skills.
- Fluent in both written and spoken English.
- Advanced proficiency in Microsoft Excel, including functions like VLOOKUP and Pivot Tables.

At CooperSurgical we are currently looking to recruit a Regional Service Operations Administrator for our Service and Repair department in APAC. In the role as Regional Service Operations Administrator, you will work closely with internal stakeholder such as service Engineers and Customer service. This role reports to the Service operational and excellence supervisor, based in Singapore.

The role is hybrid (80% remote, 20% in office) and is placed in India, at our Mumbai office. The working hours are 6:00 AM - 3:00PM IST.

**Position**

In the role of Regional Service Operations Administrator, you will be responsible for managing and updating the service agreement funnel, preparing and issuing service contract quotations before contract expiration, and updating reasons for lost opportunities. Additionally, you will process new service agreements, generate work orders, and maintain accurate service documents and customer asset records in the D365 CRM system. You will also prepare spare parts quotations as needed. You will work closely with service engineers across the APAC region, ensuring that all administrative tasks are handled efficiently and with great attention to detail. This role requires strong organizational skills, a sense of urgency, good knowledge of Excel, and experience in administrative functions.

Your eye for detail and improvements will aid to the service process and customer experience, which you will be supporting proactively and resourcefully.

You will work in an international set-up with multiple internal and external stakeholders.

**Responsibilities
- Manage Service quotation and agreements
- Support and ensure processes for service engineers
- Liaise with APAC service engineers
- Foster a cross functional collaboration
- Implement agreed process improvements
- Ensure Customer satisfaction


  • Regional Head

    2 days ago


    Mumbai, India AKMV Consultants Full time

    Role Summary:We are seeking a dynamic and experienced Operations Head for the West region to oversee and manage all facility management operations. The ideal candidate will ensure operational excellence, client satisfaction, and business growth while maintaining high standards of service delivery across all accounts in the region.Key Responsibilities:1....


  • Mumbai, Maharashtra, India SUN PHARMA Full time

    Job TitleRegional Operations ManagerAbout the RoleSUN PHARMA is seeking a highly skilled Regional Operations Manager to join our team. The ideal candidate will have a strong background in operations and management, with experience in developing and implementing business strategies.Key ResponsibilitiesProvide support and assistance to the Senior Vice...


  • Mumbai, Maharashtra, India MNR Solutions Private Limited Full time

    **Hiring for Regional Account Officer.** **Location-** Sea Wood Navi Mumbai **Salary-** Up to 5 LPA **Experience-** Minimum 2 Years in Accounts **Qualification-** Graduation. **Key Responsibilities**: - Managing fees and Accounting Operations processes. - Fee recovery, Scholarship approval processes & Refund process in ERP. - Cash, Cheques, Card swipe...


  • Mumbai, India DP World Full time

    Responsible for planning and executing Operations of the region. - Implementation of SOPs, quality service standards, transit time. Productivity and operations improvement and people management. - Timely connection and retrieval of the load in the scheduled routes (Road and Air network). - Resolution of queries, Improve SOPs, policies, and practices to...


  • Mumbai, Maharashtra, India Reise Moto Full time

    Sales and Operations Leadership Opportunity:We are seeking a highly skilled Regional Sales and Operations Manager to lead our sales efforts in the western region. The ideal candidate will have a proven track record of driving business growth, managing large teams, and developing effective sales strategies.About Reise Moto:As a leading manufacturer of...


  • Mumbai, Maharashtra, India Yo Hr Consultancy Full time

    **Role - Operations & Administration Coordinator** Experience : 4-12 years Location - Mumbai Goreaon East **Must have -** You have proven 4+ yrs. of work experience in office management, office operations, office administration & office travel & event management. **Job Description -** You have a bachelor’s degree in commerce or a related field. You...


  • Mumbai, Maharashtra, India Miles Ahead 91 Consultants Full time

    Experience in transport management, office management, office operations, office administration & office travel & event management. - Budget - 7.5 LPA Max fixed - Exp - 4-5 yrs + - Shift Timings - 3pm to 12 am (Non busy season) & 4 pm to 1 am (Busy Season) - Flexible to work on Saturdays. - All 5 days Work from Office. - Location - Mumbai Goregaon East. -...


  • Chembur, Mumbai, Maharashtra, India WorkSpace Associate Full time

    **#HIRING: Administrative Operations Assistant** **Role Description**:This is a full-time, on-site role for an Administrative Assistant based in Chembur, Mumbai. The Administrative Assistant will be responsible for handling day-to-day administrative tasks to ensure the smooth operation of the office. **Qualifications**: ➥ Excellent organizational and...


  • Mumbai, India Linfox Asia Full time

    We are a leading logistics company committed to leveraging data to drive efficiency and innovation in our operations. We are seeking an experienced Data Administrator who is adept in managing databases, leading a team of Data Engineers, BI, and Data Integration resources. The ideal candidate will have extensive experience with Azure SQL, MS SQL, Oracle, and...


  • Mumbai, Maharashtra, India Reise Moto Full time

    Job DescriptionWe are seeking an experienced Regional Sales Director to lead our sales and operations team in the Western region. As a key member of our leadership team, you will be responsible for driving revenue growth, expanding our dealer and distributor networks, and developing effective sales strategies to meet regional targets.Key...

  • Administrative Officer

    2 months ago


    Maharashtra, India Podar Education Network Full time

    Looking for an Admin Officer to look after following at school unit;General administrative dutiesSafety and SecurityFacilities Management and soft servicesTransportationLiaisoning and ComplianceHandling Internal and External StakeholdersCo-ordinate with Support functionsAssist School operationsAll relevant duties assigned from time to timePlaces of Posting...

  • Administrative Officer

    2 months ago


    Maharashtra, India Podar Education Network Full time

    Looking for an Admin Officer to look after following at school unit; General administrative duties Safety and Security Facilities Management and soft services Transportation Liaisoning and Compliance Handling Internal and External Stakeholders Co-ordinate with Support functions Assist School operations All relevant duties assigned from time to time Places...


  • Mumbai, Maharashtra, India OLIVER Agency - APAC Full time

    **Role**: Regional Financial Controller **Location**: Mumbai, India **A LITTLE BIT ABOUT THE ROLE**: The Regional Financial Controller will report to the Regional Finance Director & manage finance teams in the APAC region. Leading and supporting the finance team and work cohesively together to achieve goals of the Group. **WHAT YOU WILL BE DOING**: Key...


  • Mumbai, Maharashtra, India Bolt Techservices Full time

    **Job Summary**Bolt Techservices seeks an experienced Head of Regional Investment Operations to oversee the management of its regional investment portfolio. The successful candidate will be responsible for identifying investment opportunities, analyzing risks, and developing mitigation strategies.Key Responsibilities:Manage the regional investment portfolio,...


  • Mumbai, India Linfox Asia Full time

    We are a leading logistics company committed to leveraging data to drive efficiency and innovation in our operations. We are seeking an experienced Data Administrator who is adept in managing databases, leading a team of Data Engineers, BI, and Data Integration resources. The ideal candidate will have extensive experience with Azure SQL, MS SQL, Oracle, and...


  • Mumbai, India Linfox Asia Full time

    We are a leading logistics company committed to leveraging data to drive efficiency and innovation in our operations. We are seeking an experienced Data Administrator who is adept in managing databases, leading a team of Data Engineers, BI, and Data Integration resources. The ideal candidate will have extensive experience with Azure SQL, MS SQL, Oracle, and...


  • Mumbai, India Linfox Asia Full time

    We are a leading logistics company committed to leveraging data to drive efficiency and innovation in our operations. We are seeking an experienced Data Administrator who is adept in managing databases, leading a team of Data Engineers, BI, and Data Integration resources. The ideal candidate will have extensive experience with Azure SQL, MS SQL, Oracle, and...


  • Turbhe, Mumbai, Maharashtra, India Opt4Solution Private Limited Full time

    Job Description 1. Day to day Activity of Office and Administration 2. Handling Indiamart Account & another eCommorce account as per clients' requirements 5. Willing to work for a long and learn more 6. Maintain good relationships with clients as well as internal employees. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹16,000.00 -...


  • Mumbai, Maharashtra, India Flex LTD Full time

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...


  • Mumbai, Maharashtra, India Gresham Global Full time

    About the RoleAs an Education Recruitment Specialist at Gresham Global, you will play a key role in expanding our presence in South Asia. We seek a proactive and detail-oriented individual to support our Regional Representative in engaging with prospective students, managing recruitment activities, and building the presence of EHL in the region.Key...