Customer Service Coordinator

2 weeks ago


Sola Ahmedabad Gujarat, India Testeem Solutions Full time

**Job Title: Service Coordinator**
**Location: Ahmedabad, India**

**Responsibilities**:

- Coordinate service activities, including scheduling appointments, dispatching technicians, and managing service requests.
- Communicate with clients to understand their service needs and provide updates on service status.
- Maintain accurate records of service calls, including client information, service details, and resolution notes.
- Monitor service schedules and ensure timely completion of service tasks.
- Collaborate with internal teams to ensure resources are allocated efficiently and service standards are met.
- Identify opportunities for process improvement and implement solutions to enhance service delivery.
- Address client inquiries and resolve any issues or concerns in a timely manner.
- Prepare reports on service performance and key metrics for management review.
- Stay informed about industry trends and best practices in service coordination.

**Requirements**:

- Bachelor's degree in business administration, management, or a related field.
- Proven experience in a service coordination role, preferably in a similar industry.
- Excellent organizational and time management skills.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
- Proficiency in MS Office and service management software.
- Customer-focused mindset with a commitment to delivering high-quality service.
- Problem-solving skills and the ability to handle challenging situations professionally.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 9662884941



  • Sola, Ahmedabad, Gujarat, India Panacea Healthcare Management Full time

    **Job Title: Sales & Service Coordinator** **Qualification: - Biomedical Engineer/ Diploma in biomedical** **Location: - Ahmedabad, Gujarat** - Plan and prioritize Sales & service activities and customer/prospect contact towards achieving agreed business aims - Manage personal time and productivity - Provide basic customer training - Maintain and develop...


  • Ahmedabad, India Microlab Instruments Private Limited Full time

    We are interested in hiring a dedicated and hardworking individual as a marketing coordinator to join our Sales Department. Your main goal is to coordinate calls between direct customers to the existing distributors. As a coordinator, you are responsible for handling sales over the phone entirely and collect desired information from the clients. You are...


  • Ahmedabad, Gujarat, India ALPHA GLOBAL LOGISTICS Full time

    We are hiring for a FCL Export Customer Service Location: Ahmedabad **Salary**: 6.00 - 8.00 LPA - Coordinang with local customers for cargo and maintaining the FCL shipment sheets concerning stuffing, Sailing, and delivery of cargo. - Updating correct entries in the system with respect to rates, internal notes, and CFS Notes. - Preparing and updating DSR...

  • Service Coordinator

    4 weeks ago


    Ahmedabad, India Tech-long Packaging Machinery India Pvt Ltd Full time

    **Job profile**: As a Service Coordinator, person will work with clients to provide quality service and to ensure clients get the services they need. There is a heavy customer service basis, as the Service Coordinator is often the initial contact, so having good people skills is a must. You will also need to build strong relationships with our partners and...

  • Service Coordinator

    17 hours ago


    Vatva Gidc, Ahmedabad, Gujarat, India APOLLO KITCHEN EQUIPMENTS & SERVICES PVT LTD Full time

    Company name: - Apollo Kitchen Equipment and Services Pvt. LTD. Job Title: - Service Coordinator Job Discription: - 1) Acquaint with all Product 2) Routine Product Maintenance Training to Service Team 3) Prepare & Manage Product related Documents 4) Prepare Product/Service related FAQ 5) Manage Service/Customer Care Contact number and reports 6)...

  • Service Coordinator

    1 week ago


    Ahmedabad, Gujarat, India Jay Pumps Pvt Ltd Full time

    **JOB DESCRIPTION** - Service complains managing - Customer feedback calling/ reports - Service engineer’s report filing - Managing Warranty - Co-ordination between customer and service engineer - Site Inspection - Project Execution and co-ordination - Quotation preparation - AMC scheduling **Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: -...

  • Customer Service

    6 days ago


    Ahmedabad, India Urban Space Full time

    **Roles and Responsibilities of Customer Service** - Responding to Social Media Enquiries - Coordination between customers and tailoring units **Key Skills** - English speaking skills - Oral and Written - Customer Query Handling, Finding a Solution **Salary**: ₹14,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift

  • Customer Coordinator

    1 month ago


    Bodakdev, Ahmedabad, Gujarat, India Xphere India Group Full time

    **Experience: 3-5 Years** **Qualification: B.Com - Graduate** **Location: Bodakdev, Ahmedabad** ESSENTIAL DUTIES AND RESPONSIBILITIES: - Coordinate with customer with for new requirement OR spare’s part requirement of product. - Coordinate with customer for maintenance issue of product. - Respond promptly to customer inquiries and resolve customer...


  • Ahmedabad, Gujarat, India Éclat Engineering Full time

    Job Description: **About The Role**: To proactively drive product adoption and user engagement initiatives for our key customers, we are looking for an enthusiastic, passionate, highly organised and user focused Customer Success Coordinator (CSC) who can take up the responsibility of implementing, assessing and improving user onboarding and user engagement...


  • Ahmedabad, Gujarat, India Eclat Engineering Pvt. Ltd. Full time

    **About The Role**: To proactively drive product adoption and user engagement initiatives for our key customers, we are looking for an enthusiastic, passionate, highly organised and user focused Customer Success Coordinator (CSC) who can take up the responsibility of implementing, assessing and improving user onboarding and user engagement initiatives. What...

  • Sales Coordinator

    4 weeks ago


    Ahmedabad, Gujarat, India Sunlan Chemicals Full time

    **SUNLAN CHEMICALS- SALES COORDINATOR** We are looking for a detail-oriented sales coordinator to contribute to the achievement of sales targets by supporting sales representatives, coordinating sales activities, and maintaining good customer relationships. The sales coordinator's responsibilities include supporting sales, ensuring order satisfaction,...


  • Ahmedabad, Gujarat, India Eclat Engineering Pvt. Ltd. Full time

    **About The Role**: To proactively drive product adoption and user engagement initiatives for our key customers, we are looking for an enthusiastic, passionate, highly organised and user focused Customer Success Coordinator (CSC) who can take up the responsibility of implementing, assessing and improving user onboarding and user engagement initiatives. What...


  • Ahmedabad, Gujarat, India Arise solution Full time

    1 year or more customer service experience - Fresher welcome to apply - Great written communication skills including grammar and spelling - 6 months or more of customer services experience - High School DiplomaComputer savvy - Handles customer requests/issues/questions in a professional manner, with sensitivity to diverse audiences, and strives to deliver a...


  • Ellis Bridge, Ahmedabad, Gujarat, India sky international Full time

    job description: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of...

  • Service Coordinator

    1 week ago


    Paldi, Ahmedabad, Gujarat, India Power Point Catridge Pvt. Ltd. Full time

    **Job description** - Coordination with internal team. - Analyzing printer part & stock MIS. - Vendor coordination. - Coordination with purchase department for new stock or replacement. - Inventory management - Prepare and maintain MIS and reports for monitoring material consumption. - Monitoring call closer ratio. - Assigning calls to engineers. -...

  • Service Coordinator

    6 days ago


    Ahmedabad, India Indo-Air Compressors Full time

    **Service Coordinator**: - Min. 5 Years Exp. - **Qualification**: I.T.I / Dip. Mech. / B. Tech - **Job Area**: Ahmedabad - **Note**: Air Compressors Experience is Must


  • Gujarat, India DP World Full time

    Required: excellent written and oral communication skills - MS Excel reporting - intermediate level preffered - Dispatch detail updation with customer every morning. - Updation of Forwarder’s DAR & sends that to respective forwarder & customers. - Updation DAR & send to respective shipping line offices. - Liason with transport team regarding vehicle in...


  • Satellite, Ahmedabad, Gujarat, India Enlighten Schola Full time

    **Job Title: Customer Support Executive** **Location: Ahmedabad** Are you a dynamic and customer-centric individual looking to kickstart your career in a thriving B2B marketplace? We are hiring for a Startup based in Ahmedabad, is on the lookout for a dedicated Customer Support Executive to join growing team. **Responsibilities**: **Coordinate with...


  • Ahmedabad, India Chapa Kazi Business Services Full time

    _Position - Customer Service Agent_ - Job Location - Ahmedabad_ - Salary Range - INR 30,000 to INR 35,000_ - Maintaining a positive, empathetic and professional attitude toward customers at all times - Following company policies effectively and communicating with customers in a professional and effective manner - Responding promptly to customer inquiries...


  • Ahmedabad, Gujarat, India Unlimited Unnati Pvt. Limited Full time

    Cl - Addressing clients' uncertainties, grievances, and suggestions on time, and use a solutions-based approach. - Utilizing process driven approach to forward prospects from the agreement stage to our sales team for closing. - Recording all successful and unsuccessful attempts to close sales, along with important details of each conversation( sales phone...