Customer Coordinator

2 months ago


Bodakdev Ahmedabad Gujarat, India Xphere India Group Full time

**Experience: 3-5 Years**

**Qualification: B.Com - Graduate**

**Location: Bodakdev, Ahmedabad**

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Coordinate with customer with for new requirement OR spare’s part requirement of product.
- Coordinate with customer for maintenance issue of product.
- Respond promptly to customer inquiries and resolve customer complaints.
- Provide pricing & delivery information to end users.
- Loged complain and coordinate with technician and get it resolved by him.
- Preparing MIS report like pending calls, Service report, per month visit extra.
- Preparing invoices and payment follow up.
- Set up new customer accounts in internal systems & perform customer verifications and checks.
- Directs requests, complaints and unresolved issues to the designated resource.
- Manage & maintain customer accounts and keep record of administrative reports & documentation including Onsite Activity Forms, Commissioning Reports & TER Reports from FSE’s and relevant departments.
- Keep record of customer interactions & transactions from time to time.
- Record details of inquiries, comments and complaints and action taken.
- Perform service activities according to company policies and safety standards.
- Inform management on product service issues as observed through interaction with clients.
- Other duties as assigned from time to time.
- Responsible for account and balance reconciliation of existing customers.

Skill Required
- MS Office, Outlook
- Communication
- Product Knowledge

**Salary**: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 2 years (preferred)



  • Bodakdev, Ahmedabad, Gujarat, India Wolves Creata Pvt.Ltd Full time

    **Job Title: Client Coordinator** **Job Summary**: The Client Coordinator is responsible for managing client relationships, ensuring client satisfaction, and coordinating communication between clients and internal teams. This role requires excellent interpersonal skills, organizational abilities, and attention to detail to facilitate smooth client...


  • Ahmedabad, Gujarat, India Éclat Engineering Full time

    Job Description: **About The Role**: To proactively drive product adoption and user engagement initiatives for our key customers, we are looking for an enthusiastic, passionate, highly organised and user focused Customer Success Coordinator (CSC) who can take up the responsibility of implementing, assessing and improving user onboarding and user engagement...


  • Ahmedabad, Gujarat, India Eclat Engineering Pvt. Ltd. Full time

    **About The Role**: To proactively drive product adoption and user engagement initiatives for our key customers, we are looking for an enthusiastic, passionate, highly organised and user focused Customer Success Coordinator (CSC) who can take up the responsibility of implementing, assessing and improving user onboarding and user engagement initiatives. What...


  • Ahmedabad, Gujarat, India Eclat Engineering Pvt. Ltd. Full time

    **About The Role**: To proactively drive product adoption and user engagement initiatives for our key customers, we are looking for an enthusiastic, passionate, highly organised and user focused Customer Success Coordinator (CSC) who can take up the responsibility of implementing, assessing and improving user onboarding and user engagement initiatives. What...


  • Ahmedabad, Gujarat, India Eclat Engineering Pvt. Ltd. Full time

    **About The Role**: To proactively drive product adoption and user engagement initiatives for our key customers, we are looking for an enthusiastic, passionate, highly organised and user focused Customer Success Coordinator (CSC) who can take up the responsibility of implementing, assessing and improving user onboarding and user engagement initiatives. What...


  • Ahmedabad, Gujarat, India Eclat Engineering Pvt. Ltd. Full time

    **About The Role**: To proactively drive product adoption and user engagement initiatives for our key customers, we are looking for an enthusiastic, passionate, highly organised and user focused Customer Success Coordinator (CSC) who can take up the responsibility of implementing, assessing and improving user onboarding and user engagement initiatives. What...


  • Bodakdev, Ahmedabad, Gujarat, India Renee Cosmetics Private Limited Full time

    **Who We Are?** Timelessly inspired, endlessly enhanced - RENÉE Cosmetics is an Indian makeup brand that's redefining beauty with its range of high-quality, cruelty-free, and FDA-approved innovative range of products. RENÉE believes in empowering women to own and enjoy their bold, ambitious persona and let their glam do the talking. If you’re a...


  • Sola, Ahmedabad, Gujarat, India Testeem Solutions Full time

    **Job Title: Service Coordinator** **Location: Ahmedabad, India** **Responsibilities**: - Coordinate service activities, including scheduling appointments, dispatching technicians, and managing service requests. - Communicate with clients to understand their service needs and provide updates on service status. - Maintain accurate records of service calls,...

  • Export Coordinator

    2 months ago


    Bodakdev, Ahmedabad, Gujarat, India ARON FOODS Full time

    **Company Description** ARON FOOD is a leading manufacturer and exporter of Dehydrated Onions and Garlic, Spices and Herbs. We are also a manufacturer of consumer foods in the Retail market. Our products are exported to various countries including the USA, Germany, Russia, Brazil, and many European Countries. We strive to provide high-quality products and...


  • Ahmedabad, India Aakashkamal Enterprises Full time

    Position: Customer Coordinator & Admin Executive Knowledge: 2 Yrs + Experience of Customer Coordination/ Client Relationship / for Operation Executive Experience in Travel, Architect, Hospital, Education, Ground staff, Real estate Construction Industry will Be Preferred. EXCEL Must **Salary**: ₹18,000.00 - ₹28,000.00 per month **Benefits**: - Cell...

  • Sales Coordinator

    7 hours ago


    Ahmedabad, Gujarat, India Sunlan Chemicals Full time

    **SUNLAN CHEMICALS- SALES COORDINATOR** We are looking for a detail-oriented sales coordinator to contribute to the achievement of sales targets by supporting sales representatives, coordinating sales activities, and maintaining good customer relationships. The sales coordinator's responsibilities include supporting sales, ensuring order satisfaction,...

  • Sales Coordinator

    7 days ago


    Ahmedabad, Gujarat, India Sri Sai overseas recruitments Full time

    A Sales Coordinator in the context of Electric Vehicles (EV) is responsible for supporting the sales team in various administrative and coordination tasks related to the sale of electric vehicles. The role may vary depending on the specific needs and structure of the organization, but here are some common responsibilities and tasks associated with a Sales...

  • Sales Coordinator

    8 hours ago


    Ahmedabad, Gujarat, India Shanti Educational Initiatives Ltd (Chiripal Group) Full time

    Job Title: Sales Coordinator Job Summary: The Sales Coordinator is responsible for supporting the sales team by managing schedules, coordinating meetings, preparing sales-related documents, and providing administrative support. The role involves interacting with customers, internal teams, and external partners to facilitate efficient sales processes and...

  • Sales Coordinator

    1 month ago


    Ahmedabad, Gujarat, India Testeem Solutions Full time

    Job Title: Sales Coordinator **Job Description**: **Responsibilities**: - **Sales Support**: - Assist the sales team in preparing quotations, proposals, and presentations. - Coordinate and follow up on sales inquiries, ensuring timely responses to customer queries. - **Order Processing**: - Process sales orders accurately and efficiently. - Collaborate...


  • Ahmedabad, Gujarat, India Milacron Full time

    Position Summary: - A Shipment Coordinator is responsible for managing all aspects of shipping routes and delivery, specifically with regard to customer satisfaction. Work You’ll Do: - Once order is received a thank you message / call is shared with all.- - Confirming shipment dates at time of ordering and reconfirming the same once machine goes into...

  • Sales Coordinator

    1 week ago


    Ahmedabad, Gujarat, India sarang agency Full time

    Job Title: Sales Coordinator Location: AHEMDABAD Company: SAGRANG GROUP About Us. Sarang Agency is a more than 20-year-old organization in the construction chemical industry. We have started our business in 1998 with trading of Epoxy Adhesive from small town Veraval located in Saurashtra, Gujarat. Moving further in 2005 we expanded our reach to Rajkot,...

  • Showroom Coordinator

    2 months ago


    Ahmedabad, Gujarat, India Kaapro Management Solutions Full time

    Opening: 2 Nos.- Job ID: 76019- Employment Type: Full Time- Reference: - Work Experience: 1.0 Year(s) To 17.0 Year(s)- CTC Salary: 0.50 LPA TO 2.40 LPA- Location: - Ahmedabad Posted On: 30th Jan, 2024 **Showroom Coordinator Responsibilities**: - Studying the features of all products. - Ensuring that the products are set up and in outstanding condition. -...

  • Service Coordinator

    2 months ago


    Ahmedabad, Gujarat, India Tech-long Packaging Machinery India Pvt Ltd Full time

    **Job profile**: As a Service Coordinator, person will work with clients to provide quality service and to ensure clients get the services they need. There is a heavy customer service basis, as the Service Coordinator is often the initial contact, so having good people skills is a must. You will also need to build strong relationships with our partners and...

  • Sales Coordinator

    1 month ago


    Ahmedabad, Gujarat, India UpMan Placements Full time

    UpMan placements is hiring for Real Estate Sales Coordinator for one of our esteemed client. **Role**: Real Estate Sales coordinator **Experience**: Min 2 + Years in Real estate sales **Location**: Sindhubhavan Marg, 380059 We are looking for Real Estate sales coordinator who will sit at client location and will answer queries regarding the project...

  • Export Coordinator

    7 days ago


    Ahmedabad, Gujarat, India Global Job Placement Full time

    Opening: 1 Nos.- Job ID: 77019- Employment Type: Full Time- Reference: - Work Experience: 3.0 Year(s) To 4.0 Year(s)- CTC Salary: 4.20 LPA TO 4.20 LPA- Function: Export / Import / Merchandising- Industry: Ceramics/Sanitary ware- Qualification: Any - Any Graduation- Location: - Ahmedabad Posted On: 16th Feb, 2024 **The import/export coordinator interfaces...