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Customer Relationship Associate

2 months ago

Gurgaon, India Thinvent Technologies Pvt Ltd Full time

**Experience**: 0 to 2 Years

**Work Location**:Gurgaon (In-Office)

**Job Qualification**:
A bachelor's degree and master's degree in any discipline with impeccable writing and communication.

**Job Specifications**
- Interact with customers to clearly understand their requirements post sales
- Maintain frequent communication and follow-up with customers upon orders
- Build positive and long-term customer relationships for business growth.
- Escalate and discuss complex customer issues with management for resolutions.
- Work with cross functional teams to address customer requests and inquiries.
- Maintain a high level of professionalism and competence when dealing with customers.
- Outbound calls to the prospective customers.
- Product demonstrations to the customers
- Knowledge of Government e Marketplace (GeM) and its compliance, documentation and acquiring business through bidding.
- Maintaining customers records, files and other pertinent documentation
- Communicating with clients about their accounts or services, answering questions, and providing advice and recommendations based on experience

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid time off
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 7464083244

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