![Marriott International, Inc](https://media.trabajo.org/img/noimg.jpg)
Reservation Executive
3 weeks ago
**Additional Information**
**Job Number**24192648
**Job Category**Reservations
**Location**The Westin Mumbai Garden City, Goregaon East, Mumbai, Maharashtra, India, 400063
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management
***
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
-
Reservation Executive
6 days ago
Mumbai, Maharashtra, India MELUHA THE FERN AND RODAS - AN ECOTEL HOTEL Full timeResponsible for the sale of rooms through systematic methods of reservation and critical to the Guests decision whether to stay at the property. To execute all service with utmost courtesy. Take reservation by telephone. Take reservations on printed forms. Take reservations of groups in Group block. Use the Guest history system Pay: Up to ₹250,000.00 per...
-
Reservation Executive
3 weeks ago
Mumbai, Maharashtra, India Manas Lifestyle Resort, Igatpuri Full time**Job Title**: Hotel Reservation Executive **Location**: Andheri East Mumbai, **Reports To**: Reservations Manager **Position Overview**: **Key Responsibilities**: - **Reservation Management**: - Process and confirm bookings, modifications, and cancellations in accordance with hotel policies. - Ensure accuracy of all reservations, including room types,...
-
Inbound Reservation Executive
2 days ago
Mumbai, Maharashtra, India Girikand Travels Pvt. Ltd Full time**Role Description**: This is a full-time on-site role for a Reservation Executive located in Pune. The Reservation Executive will be responsible for day-to-day tasks related to reservations, customer satisfaction, customer service, and sales. **Qualifications**: - Excellent communication skills - Dedication to customer satisfaction - Experience in...
-
Reservation Executive
3 weeks ago
Mumbai, Maharashtra, India Paradigm Consultancies Full timeWE ARE HIRING Job designation: - Reservation Executive: GSA Job location: - Mumbai, Maharashtra **Salary**: - 18,000- 20,000 per month **Experience**: - Total experience: - 5 years of experience in a customer-facing role. Minimum experience: - 1-2 years of experience in a reservation or front desk. Education: - 18,000- 20,000 per...
-
Reservation Executive
6 days ago
Mumbai, India Navinder Bawa (Proprietor Of HR Desire) Full timeJob Description We are looking for a Reservation Executive with 2-4 years of experience to join our team. As a Reservation Executive, you will be responsible for managing reservations and bookings, ensuring customer satisfaction, and maintaining accurate records. Details: Location: Pathakwadi near by Cst station Mumbai Salary: 20-22k Exp: min 2...
-
Reservation Executive
4 weeks ago
Mumbai, Maharashtra, India Meluha The Fern An Ecotel Hotel, Powai Full timeManaging reservations and booking requests from customers. Ensuring accurate and timely reservation processing. Providing excellent customer service by addressing inquiries and resolving issues related to reservations. Confirming reservations and sending confirmation details to customers. Coordinating with other departments to ensure the availability of...
-
Reservation Executive
3 weeks ago
Mumbai, Maharashtra, India The Byke Delotel Full time**Job description** - Monitoring telephone manner and general performance of reservations staff - daily. - Ensure special handling of repeats guest and very VIP guest. - Monitors and coordinates group reservations activity with the Sales Department. - Reviews no-show and cancelled reservations and processes charges according to hotel policy. - Review room...
-
Reservations Executive
2 weeks ago
Mumbai, Maharashtra, India AccorHotel Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Reservations Executive
5 days ago
Mumbai, Maharashtra, India SOFITEL Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Reservation Executive
4 weeks ago
Mumbai, India KA Hospitality Pvt Ltd Full timeGreat opportunity to work with well known premium brand company and grow. We are one of the leading hospitality company in India having presence in Mumbai ,Bangalore and Kolkata with our 7 premium restaurants with luxury brands Yauatcha ,Hakkasan ,Nara Thai and CinCin. We are looking for a Reservation Executive /Sr Executive profile for our Reservation...
-
Reservation Executive
3 weeks ago
Mumbai, India KA Hospitality Pvt Ltd Full timeGreat opportunity to work with well known premium brand company and grow. We are one of the leading hospitality company in India having presence in Mumbai ,Bangalore and Kolkata with our 7 premium restaurants with luxury brands Yauatcha ,Hakkasan ,Nara Thai and CinCin. We are looking for a Reservation Executive /Sr Executive profile for our Reservation...
-
Reservations Executive
4 weeks ago
Mumbai, India Zeev Hr Consultants And Placement Services Full time**Responsibilities for reservations Executive** - Processes reservation requests from team members as per the hotel requirement Knows the type of rooms available their location and layout. - Handles daily correspondence. - Take calls to assist guest needs with reservations including modifications and cancellationsTo maximise on revenue via up-selling. - To...
-
Reservations Executive
2 weeks ago
Mumbai, Maharashtra, India SOFITEL Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Reservations Executive
4 weeks ago
Mumbai, Maharashtra, India Bastian Hospitality Pvt Ltd Full time**Both Male and Female may apply** - Managing a the reservations team - Review reservation booked daily - Ensure special handling of repeats guest and very VIP guest. - Ensuring that reservations are fulfilled in a timely manner while meeting all deadlines - Processing payment for all reservations using a computer reservation system, - Ensuring the accuracy...
-
Reservations Executive
3 weeks ago
Mumbai, Maharashtra, India Bastian Hospitality Pvt Ltd Full timeManaging daily reservations for the restaurant - Review reservation booked daily - Ensure special handling of repeats guest and very VIP guest. - Ensuring that reservations are fulfilled in a timely manner while meeting all deadlines - Processing payment for all reservations using a computer reservation system, - Ensuring the accuracy of information in...
-
Reservation Executive
2 weeks ago
Nariman Point, Mumbai, Maharashtra, India Forest Hills Tala Pvt Ltd Full timeDuties and Responsibilities: (Hotels & Restaurants or Tours & Travels) Making reservation for customers based on their various requirements. Checking the availability of accommodation. Processing Payment and sending confirmation details. Sorting out any issues that may arise with bookings or reservations. Selling and promoting reservation services....
-
Hotel Reservation Executive
4 weeks ago
Navi Mumbai, Maharashtra, India Bigfoot Hospitality LLP Full timeJob Description for Hotel Reservation Executive **This job is posted for location Navi Mumbai.** Hi Greetings from Bigfoot Hospitality. We are leading Hotel Revenue Management and Hotel Marketing Company. We are currently looking for a Hotel Reservation Executive. If you are quick leaner and good with communication, then this role is for you. Below is...
-
Hotel Reservation Executive
7 days ago
Navi Mumbai, Maharashtra, India Bigfoot Hospitality LLP Full timeJob Description for Hotel Reservation Executive **This job is posted for location Navi Mumbai.** Hi Greetings from Bigfoot Hospitality. We are leading Hotel Revenue Management and Hotel Marketing Company. We are currently looking for a Hotel Reservation Executive. If you are quick leaner and good with communication, then this role is for you. Below is...
-
Reservation Executive
4 weeks ago
Vile Parle, Mumbai, Maharashtra, India Orchid Hotel Full time**Reservation Executive Responsibilities**: - Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Helping plan travel...
-
Reservation Executive
3 days ago
Navi Mumbai, Maharashtra, India Leisurely Stays Full timeWe are Hiring **Reservation Officer** for our Head Office Kharghar Sector 14, Navi Mumbai. - **Industry Type: Hospitality**: - **Functional Area : Escalation**: - **Employment Type: Full Time, Permanent**: - **Role Category: Reservation Executive** **Role Description** **Qualifications** - Excellent communication and customer service skills - Ability to...