Insurance Associate

3 weeks ago


Noida, India MetLife Full time

**Basic Function**:
Review and count incoming records and translate those records into transactions. Activities are researched and the request is processed as per procedure

**Primary External Interactions**:

- SME / Trainers at the client end for training.
- Contact customer advocate, customer for purposes of research on claims.

**Pre-requisite**:
Educational Qualification
- **
Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education.**

**Work Experience Requirements**:
**Experienced**

**12-18 months of customer service experience in non-voice/blended environment**

**Fresher’s**

**Technical Skills**
- Computer navigation skills
- Keyboarding and data entry speed (minimum 30 wpm with 90% accuracy)
- Minimum knowledge of MS Excel and MS Word.

**Process Specific Skills**
- Effective communicator / Speaks clearly & succinctly.
- Strong understanding and comprehension of the English language

**Pre-requisite skill sets**

**Associate**

**Knowledge**

**Trainer**

**Assistant**

**Manager**

Education -College (Graduation). For specific qualification, please specify.

X

Specialized Skill-sets Required - Please specify

O

Minimum Work Experience (Years)

Up to 1 year of work experience

Skills-Customer Service

O

Skills-Problem Solving/Analytical Ability

X

Judgment and Decision Making

X

Skills-Handle Multiple Task/Time Mgt.

X

Skills-English reading and writing

X

Skills-English spoken

O

Keyboard Accuracy

X

Eye for detail

X

People Management skills

NA

Performance Management skills

NA

X - Required

O - Optional

NA - Not Applicable

**MetLife**:
MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are ranked #44 on the Fortune 500 list for 2019. In 2019, we were named to the Dow Jones Sustainability Index (DJSI) for the fourth year in a row. DJSI is a global index to track the leading sustainability-driven companies.

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world.


  • Insurance Associate

    1 week ago


    Noida, India MetLife Full time

    Knowledge skills & competency required - Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of business procedure and policies. - 0 months to 2.5 year of customer service/ Data Entry experience - College graduate - Good verbal & written communication skills. - Demonstrated ability to work in a team...

  • Insurance Associate

    4 weeks ago


    Noida, India MetLife Full time

    Knowledge skills & competency required - Demonstrated ability to learn quickly and willingness to obtain functional knowledge and understanding of business procedure and policies. - 0 months to 2.5 year of customer service/ Data Entry experience - College graduate - Good verbal & written communication skills. - Demonstrated ability to work in a team...

  • Insurance Associate

    2 months ago


    Noida, India MetLife Full time

    **Experience**: - 2 years of work experience in US Health Claims processing preferably in claims adjudication **Knowledge and skills **(general and technical) **Technical Skills** - Computer navigation skills - Keyboarding and data entry speed (minimum 30 wpm with 90% accuracy) - Working knowledge of MS Excel and MS Word. - Process Specific Skills -...

  • Insurance Associate

    6 days ago


    Noida, Uttar Pradesh, India MetLife Full time

    Primary Internal InteractionsAM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as associate development.Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance.Quality Compliance Analyst (QCA) for the purpose of feedback and...

  • Insurance Associate

    4 weeks ago


    Noida, India MetLife Full time

    Process Details & Primary Responsibility Process payments on behalf of Institutional MLM Group A customers and Voluntary benefits - GUL, LRK, AARP, LAPSE - Process bills / invoices and allocate cash. - Research website to review backup documentation. - Send request for additional/missing information. - Process identified suspense items distributed by Tampa...

  • Insurance Associate

    2 weeks ago


    Noida, India MetLife Full time

    Process Details & Primary Responsibility Process payments on behalf of Institutional MLM Group A customers and Voluntary benefits - GUL, LRK, AARP, LAPSE - Process bills / invoices and allocate cash. - Research website to review backup documentation. - Send request for additional/missing information. - Process identified suspense items distributed by Tampa...

  • Insurance Associate

    3 weeks ago


    Noida, India MetLife Full time

    **Department**:Insurance*** **Responsibility Level**:Nil **Span of Control**:Nil **Process Name**:Remittance LM & CBS **Positions reporting into this role**:Nil Role - Associate **Reports to**:Team Leader / Assistant Manager **Process Details & Primary Responsibility** Process payments on behalf of Institutional MLM Group A customers and Voluntary...

  • Insurance Associate

    4 weeks ago


    Noida, India MetLife Full time

    Process Details & Primary Responsibility Process payments on behalf of Institutional MLM Group A customers and Voluntary benefits - GUL, LRK, AARP, LAPSE - Process bills / invoices and allocate cash. - Research website to review backup documentation. - Send request for additional/missing information. - Process identified suspense items distributed by Tampa...

  • Insurance Associate

    3 weeks ago


    Noida, India MetLife Full time

    Process Details & Primary Responsibility Process payments on behalf of Institutional MLM Group A customers and Voluntary benefits - GUL, LRK, AARP, LAPSE - Process bills / invoices and allocate cash. - Research website to review backup documentation. - Send request for additional/missing information. - Process identified suspense items distributed by Tampa...

  • Insurance Associate

    6 days ago


    Noida, Uttar Pradesh, India MetLife Full time

    Process Details & Primary ResponsibilityProcess payments on behalf of Institutional MLM Group A customers and Voluntary benefits - GUL, LRK, AARP, LAPSE Process bills / invoices and allocate cash. Research website to review backup documentation. Send request for additional/missing information. Process identified suspense items distributed by Tampa RPA's....

  • Insurance Associate

    2 weeks ago


    Noida, India MetLife Full time

    **Position Summary** The process consists of responsibilities currently performed by the Implementation Specialist (IS) when installing a new group customer within MetLife U.S. Affiliate systems. The role consist of a verification and confirmation that all MetLife U.S. Affiliate systems and group customer eligibility information has been properly loaded and...

  • Insurance Associate

    6 days ago


    Noida, Uttar Pradesh, India MetLife Full time

    Experience: 2 years of work experience in US Health Claims processing preferably in claims adjudicationKnowledge and skills (general and technical)Technical Skills Computer navigation skills Keyboarding and data entry speed (minimum 30 wpm with 90% accuracy) Working knowledge of MS Excel and MS Word. Process Specific Skills Knowledge of Insurance principles...

  • Insurance Associate

    3 weeks ago


    Noida, India MetLife Full time

    **Position Title** Associate **Function, Responsibility Level** Operations **Reports to** Manager **Associate Name** **Span of Control** **0** **Location - GOSC Noida**: **Permanent/ Temporary**: **Permanent**: **Basic Function**: - Monitor and resolve intraday pre-trade compliance restrictions and warnings via Dashboard and override where...

  • Insurance Associate

    2 weeks ago


    Noida, India MetLife Full time

    **Position Title** Associate **Function, Responsibility Level** Operations **Reports to** Manager **Associate Name** **Span of Control** **0** **Location - GOSC Noida**: **Permanent/ Temporary**: **Permanent**: **Basic Function**: - Monitor and resolve intraday pre-trade compliance restrictions and warnings via Dashboard and override where...

  • Insurance Associate

    5 days ago


    Noida, India MetLife Full time

    **Position Requirement Summary** RIS Reviewer approver team is responsible for Processing all death cases for all product types i.e., Bulk Checks, Structured Settlements, Income Annuities, Closeout Direct Pay which are reported by the spouse, son, daughter, relative, etc. After the death process, it leads to benefit determination which is followed by...

  • Insurance Associate

    2 months ago


    Noida, Uttar Pradesh, India MetLife Full time

    Primary Internal InteractionsAM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as associate development.Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance.Quality Compliance Analyst (QCA) for the purpose of feedback and...

  • Insurance Associate

    6 days ago


    Noida, Uttar Pradesh, India MetLife Full time

    Position SummaryBasic Function Backend support needed to manage & validate claims for NIGO which are transactions rejected by BOT & routed to Trust portal. Report utilized to locate claims that qualify to have a satisfaction callback performed, calls and answers are tracked and sent to appropriate leaders for review. Create and route tasks to NIGO teams...

  • Insurance Associate

    2 months ago


    Noida, India MetLife Full time

    Position Summary: RIS Reviewer approver team is responsible for Processing all death cases for all product types i.e., Bulk Checks, Structured Settlements, Income Annuities, Closeout Direct Pay which are reported by the spouse, son, daughter, relative, etc. After the death process, it leads to benefit determination which is followed by sending correspondence...

  • Insurance Associate

    2 days ago


    Noida, India MetLife Full time

    Position Summary: RIS Reviewer approver team is responsible for Processing all death cases for all product types i.e., Bulk Checks, Structured Settlements, Income Annuities, Closeout Direct Pay which are reported by the spouse, son, daughter, relative, etc. After the death process, it leads to benefit determination which is followed by sending correspondence...

  • Insurance Associate

    2 months ago


    Noida, India MetLife Full time

    **Position Summary** The process consists of collecting, reviewing, analyzing & inputting information for generating initial rate for groups < 100 lives; interact and consult with onshore SMEs and Underwriters. **Responsibilities**: **1. **Essential Functions**: ***: - New Business Rate Generation associates are responsible for: - Data scrubbing &...