Insurance Associate

2 weeks ago


Noida Uttar Pradesh, India MetLife Full time

Primary Internal InteractionsAM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as associate development.Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance.Quality Compliance Analyst (QCA) for the purpose of feedback and audit.Trainers for the purpose of pre-process and process training.

Skills Technical SkillsComputer navigation skillsKeyboarding and data entry speed (minimum 20 wpm with 90% accuracy)Working knowledge of MS Excel and MS Word.Understands basic principles of accounting. (preferred) Process Specific SkillsEffective communicator / Speaks clearly & succinctly.Strong understanding and comprehension of the English languageKnowledge of Insurance principles in relation to the US Insurance industryKnowledge about US Culture Soft skills (Minimum)Communication skills - should be able to read, interpret business documents.

Good oral/written communicationAnalytical and interpersonal skillsEscalate issues if requiredData gathering ability/ Eye for detailTeam work/ Managing Self / AdaptabilityAbility to work successfully in production driven environmentAdaptability to changeAbility to work on routine/standardized transactions Soft Skills (Desired)Self disciplined and result orientedAbility to multi taskAbility to work effectively as part of a team Internal Ver 1.0 Page 1of 1 1. Freshers: Technical SkillsComputer navigation skillsKeyboarding and data entry speed (minimum 30 wpm with 90% accuracy)Minimum knowledge of MS Excel and MS Word. Process Specific SkillsBasic knowledge of Insurance background. Soft skills (Desired)Demonstrate ability to work in a team environmentSelf-disciplinedAbility to multi taskLearning agilityBasic analytical skills and eye for detailAdaptability to changeAbility to work successfully in production driven environmentAbility to empathize and comprehend Soft Skills (Minimum)Good PC skillsTeam playerPositive attitude


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