Commercial Data Associate

3 weeks ago

Gurugram Haryana, India S&P Global Full time

**About the Role**:
**Grade Level (for internal use)**: 09
**Impact and Responsibilities**: This position will be responsible for supporting the Commercial Data team, ensuring the data in the system is of the highest quality and best data practices are followed globally.
As a Commercial Data Associate, it is important for you to understand all commercial user workflows within our systems in order to strategically plan and execute data projects and guide stakeholders towards data best practices. You will be responsible for the below item:
Manage Workfront cases related to Marketo list uploads
Work with technology partners to identify and solve data integration issues
Contribute to Marketo best practice adding to the team’s knowledge share
Support our Business Intelligence, Data and Field Support teams in their daily workflows and ensure our commercial system(s) is/are meeting the needs of the business
Perform data and list uploads/exercises and data reconstruction in commercial systems which include but are not limited to lead and attendee lists, data backfills to ensure complete and accurate information sure addresses, company name etc.
Validate data completeness & accuracy
Elimination of duplicate records in commercial systems data
Act as Tier 1 support for incoming tickets/cases, resolving data issues and escalating to correct teams if needed
Tenaciously work through data issue identification, resolution, documentation and communication.
Collaborate with different teams to ensure contacts are updated with accurate privacy setting(s) such as but not limited to sanctioned contacts
Support User Acceptance Testing needs from a data owner perspective
Excellent oral and written communication skills are required along with excellent MS Office skills.
Assist Data Team members with all data related work as needed.
Working to resolving data related issues within other Marketing systems connected to Marketo
**What We’re Looking For**:
**Required Qualifications**:
Bachelor's degree required.
1-5 years of experience working in a data related role.
Must have 1-2 years of experience with Marketo and able to perform static list uploads and MQL list uploads.
Knowledge of the Marketo integration process into Salesforce.
Experience working with data and able to manage, analyze and integrate data from multiple sources and in multiple formats with the end goal of creating a useful data sets.
Must have Strong Excel skills (Pivot tables, Macros, Index/If statements).
Must possess strong quantitative, analytical and interpretive skills.
Strong written and oral communications skills a must
Experience creating and analyzing reports for data analysis.
Ability to prioritize and manage multiple projects and tasks concurrently while working in a fast paced environment with tight deadlines and specific requirements.
Ability to take initiative, use consultative skills and build strong, productive relationships.
Ability to take initiative, use consultative skills and build strong, productive relationships and have Willingness to learn.
**Preferred Qualifications**:
Certification in Salesforce and/or Marketo will be an advantage.
Experience working with an integrated Marketing Automation platform and CRM System.
Experience working with Microsoft Access is beneficial.
Demonstrated ability to collaborate in a global, diverse and inclusive team environment.
**Shift Timings**: USA Shift (6PM-3AM IST), flexibility required.
About S&P Global Commodity Insights
At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.
We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.
S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today.
What’s In It For You?
**Our Purpose**:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People**:
We're

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