Customer Service Executive

4 months ago


Aundh Pune Maharashtra, India Stuba.com Full time

**JOB SUMMARY**

Main responsibility involves handling incoming customer calls and requests in line with our quality standards, procedures and guidelines in order to sell and promote reservations and products. Exceeding the customer’s service expectations while converting requests into reservations. Negotiating with hotels and local supplier for rates, services and general conditions.

**REQUIRED AND DESIRED EXPERIENCE**
- Experience in Tour operator / Travel agent and/or Hotel Contracting, Hotel Management, Hotel Sales & Marketing would be a distinct advantage.
- Good English is a MUST
- Second/ Third foreign language at a good writing and speaking level is a strong advantage.
- Insight into Tour operators and or Hotel operations, basic knowledge of revenue management.
- Being able to work both in a team & independently when necessary
- Excellent organizational and negotiating skills.
- Good interpersonal skills.

**KEY TASKS ANDRESPONSIBILITIES**
- Track all reservations by our clients and provide the customer with a timely and efficient response.
- Tracking enquiries made via the company website.
- Working as part of a team, to ensure that all customers receive a high-quality service.
- General administrative tasks as assigned by the line manager.

**PLACE OF WORK AND WORKING HOURS**

Pune, India

Sunday to Saturday: Rotational Shift with two-week off’s

Remote role. Training from office based in Pune

KEY TASKS ANDRESPONSIBILITIES

Pay: From ₹30,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 2 years (preferred)
- Customer service: 2 years (required)

**Language**:

- English (preferred)

**Location**:

- Aundh, Pune, Maharashtra (preferred)

Work Location: In person

Application Deadline: 10/10/2024
Expected Start Date: 13/10/2024



  • Aundh, Pune, Maharashtra, India Kaboom Full time

    Supervise and monitor the safety of children. Help in bday party food serving. Arrange the birthday party Decoration. **Salary**: ₹10,000.00 - ₹10,500.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Aundh, Pune - 411,...


  • Aundh, Pune, Maharashtra, India AKS Fintech Pvt Ltd Full time

    US Calling experience, International Voice process 2-3 years of US Voice process exp. Strong communication skills Freshers with strong communication skills CRM Software experience added advantage Immediate Joining US Shift Timing Cab provided from February Date of Joining - 6 January 2025 Monday to Saturday working Pay: ₹25,000.00 - ₹35,000.00...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...


  • Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    A Social Media Specialist is a skilled professional responsible for developing and executing social media strategies. They create engaging content, optimize company pages, and foster community interaction. With expertise in social media marketing and analytics, they drive customer engagement, website traffic, and revenue growth. **Job Types**: Full-time,...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...


  • Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    **Urgently hiring for Customer Service Executive** **-Domestic Chat Process (Seattle Chat)** **Note - APPLY ONLY IF YOU HAVE EXCELLENT ENGLISH COMMUNICATION SKILLS (written & verbal)** Key Details: **-Salary: ₹1.92 LPA (Gross: ₹16,000; In-Hand: ₹13,000)** - Working Days: 5 days a week (rotational shifts) **Requirements**: - Strong communication and...


  • Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    **Hiring for Customer Service Executive** - **Strong communication skills in English must** **Location**: IT Park **Salary**: ₹20,000 - ₹22,000 per month **Experience**: Minimum 1 year **Key Responsibilities**: - Provide accurate information about products/services - Handle customer complaints and offer timely solutions - Maintain records of customer...


  • Pune, Maharashtra, India SBI Mutual Fund Full time

    We are looking to hire a Customer Service Executive to bring in excellence in service in Pune. Candidate needs to be service oriented, excellent communicator and able to handle customer inquiries accurately, promptly and within TAT.


  • Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...


  • Aundh, Pune, Maharashtra, India Alkegen Full time

    Why work for us? Alkegen brings together two of the world’s leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we’re delivering products that enable the world to breathe...


  • Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Location: Onsite at Mihan, Nagpur Process Type**:Voice ( Malayalam, English & Hindi)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹17000 Gross Per Month Shift Duration: 8 hours Shift Window: 9am - 9pm Week Off Pattern: Rotational Week Off Count: One week off **Key Responsibilities**: -...


  • Pune, Maharashtra, India Dilizent Systems Full time

    **Job Title: Customer Service Executive**: - **Position Overview**: - **Key Responsibilities**: - **Issue Resolution**: Identify and resolve customer issues by troubleshooting problems and providing effective solutions. - **Product Knowledge**: Maintain a comprehensive understanding of the company's products and services to offer accurate information to...


  • Aundh, Pune, Maharashtra, India AKS Fintech Pvt Ltd Full time

    US Calling experience, International Voice process 2-3 years of US Voice process exp. Strong communication skills Freshers with strong communication skills CRM Software experience added advantage Immediate Joining US Shift Timing Cab provided Monday to Saturday working Pay: ₹18,000.00 - ₹35,000.00 per month **Benefits**: - Provident...


  • Aundh, Pune, Maharashtra, India First of Jan Branworks Full time

    **Company Description**: First of Jan Brandworks is a think-tank of experienced consultants, strategists, creatives, technologists, marketers, and storytellers in Pune. We are passionate about providing deep insights that positively impact businesses, creativity, and culture. Our brand philosophy, EVOKE, is built on powerful customer insights obtained from...


  • Pune, Maharashtra, India recruitwire service Full time

    **Urgent Requirement** **Position**: Customer Support Executive **Location**: Pune **Qualification**: Graduation is Mandatory **Skills** : 100% Excellent English **can apply** **Fresher and Experience both are eligible** **Shift-** Only Day shift for Females & Rotational shift for Males **Salary - 30000** CTC Per Month **Working Days -** 6 days **(1...


  • Pune, Maharashtra, India Pamac Finserve Pvt Ltd Full time

    Hiring for Customer Service Executive Location - Sanewadi, Aundh, Pune 411007 Compensation: - 20k to 22k in hand Brief Job Description: 2. Basic knowledge KYC and Retail asset. 3. Immediate Joiner preferable. 5. Good communication skill 6. Age - upto 28 years 7. experience in NBFC and banking field 8879993655 MAMTA HR **Job Types**: Full-time,...


  • Pune, Maharashtra, India APPEALCAREER TECHNOLOGIES Full time

    **Designation **- Executive - Customer Service **Department **- Operation **Profile Requirements** - Good written and oral communication skills - Third-party collections experience preferred (Medical or Telecom) - HSC passed [10+2] - This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am - Sunday fixed Off & Alternate Saturday...


  • Pune, Maharashtra, India GM Infotech Full time

    **Job Title: Customer Service Executive** **Location: Pune** **Experience: 0 to 2 years** **Key Responsibilities**: - Greeting and seating guests in a friendly and efficient manner. - Taking food and drink orders accurately and promptly. - Providing detailed information about menu items and making recommendations. - Promotions & Upselling: Inform guests...


  • Pune, Maharashtra, India GM Infotech Full time

    **Job Title: Customer Service Executive** Job Location: Pune **Job Description**: This involves interacting with customers to address their inquiries, resolve issues, and provide information about products and services. The primary goal is to ensure customer satisfaction and build strong customer relationships. Key Responsibilities: - Greeting and seating...