Patient Support Coordinator

5 months ago


Guwahati Assam, India Cuddles Foundation Full time

Patient Support Coordinator

About the role:
We seek a caring and culturally aware individual to join us as a Patient Support Coordinator.

Your role is crucial in ensuring a positive patient and family experience. Your empathy and

understanding of patients’ needs will help shape a supportive environment for children and

families going through cancer treatment in our centres.

Established in 2013, we have been working with government and charity cancer hospitals,

enabling them with trained paediatric oncology nutritionists and food aid so that more

children may win the battle against cancer. We have our nutrition centres in 40 public hospitals

across 14 states and received the National Award for Child Welfare, 2015-16. We aim to give

every child fighting cancer in India a chance at a cure.

**Responsibilities**:
**Patient Care and Navigation**:

- You’ll ensure patients and their caregivers feel welcomed and supported in their

cancer journey as they are onboarded into our program.
- You’ll coordinate meetings between patients and our nutritionist/s.
- You’ll individually onboard and guide new patients and caregivers through our

program.
- You’ll reach out to patients who missed nutrition appointments to help bring them

back.
- You’ll assist in organising support group meetings, engaging activities and other

events for patients and families through the year.
- You’ll collaborate with hospital staff, nutritionists, and the programs team to meet

patient needs.
- You’ll ensure that the nutrition centre runs smoothly and all patient needs are met.

**Aid & Vendor Management**:

- You’ll search for and connect with local vendors to secure aid like supplements and

meals.
- You’ll manage aid delivery, ensuring quality and availability.
- You’ll coordinate with the procurement team, handle invoices and maintain aid stock

reports.

**Cultivating Patient Advocates**
- You’ll identify potential advocates among patients and families and onboard them.
- You’ll coordinate visits and photo/video shoots while ensuring patient comfort.
- Must-Haves:

- Warm, patient-oriented personality.
- Fluent in the Hindi, English and Assamese language and familiar with community

culture.
- Passionate about social change and improving lives.
- Graduate in any discipline. Having a Masters degree in Social Work is an added

advantage.
- 1-2 years of experience in the social sector
- Basic Excel skills for data entry.
- Experience in community work or similar roles.

an advantage.

**Skills**:You function with awareness and humility.

You act with composure, awareness, humility and kindness. You always pay attention to

people, situations, and your environment. This allows you to find solutions and connect the

dots easily and quickly.

You are empathetic.

You can perceive and relate to the thoughts, emotions, or experiences of others. This allows

you to understand their needs and communicate effectively to meet them.

You have excellent listening skills.

You are a good listener, making even strangers feel comfortable around you. You can gain

their trust with your ability to give them your undivided attention and acknowledge their

situation.

You get things done.

You're good at making plans and following them through. You work hard and stay focused to

ensure things progress as planned.

Location: Hospital in Guwahati



  • Guwahati, Assam, India Easyheals technologies pvt ltd Full time

    Key Responsibilities: - Handle inbound and outbound calls to discuss patient inquiries and provide information about our healthcare services. - Address patient concerns with empathy, ensuring a positive experience and smooth resolution. - Coordinate with healthcare providers and team members to facilitate seamless patient care. - Update and manage patient...


  • Guwahati, Assam, India HCAH Full time

    Visit in Hospitals in Guwahati (outstation travel as well in Jalpaiguri, Imphal, Aizawl, Dimapur, Meghalaya) Explain patients about the program and documentation. Help them to complete all documentation. Enrollment into the program via crm Collection of original documents from patient Coordination with patients, back-end team, doctors, etc Follow up...


  • Guwahati, Assam, India DS Research Full time

    Patient Service RepresentativeWe are seeking a friendly and professional individual to provide exceptional patient service as a Patient Service Representative at D.S. Research Centre.Key Responsibilities:Welcoming patients and visitors to the centre and directing them to the appropriate departments or staff members.Answering phone calls, responding to...

  • Financial Counselor

    5 months ago


    Guwahati, Assam, India Rxcruit Advisors Full time

    **Role Summary **:We are looking for an IVF Coordinator who will provide high quality service to patients and customers. He/she will proactively address queries of patients and help drive conversions - Qualification and experience as per ART law - Minimum 3-5 years of experience, in managing counselling and conversion of patients in a fertility clinic -...


  • Guwahati, Assam, India Titan Jet Care Service Limited Full time

    We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Titan Jet Care Service Limited. As a Medical Office Coordinator, you will play a vital role in ensuring the smooth operation of our medical facility.Key Responsibilities:Interview patients for case histories prior to appointmentsUpdate and maintain patients'...

  • Programme Coordinator

    5 months ago


    Guwahati, Assam, India Saint Francis De Sales Higher Secondary School Full time

    **Programme Coordinator** **Desirable**: Minimum three years of proven work experience in coordinating events, project management, media relations and other relevant activities. **Roles and Responsibilities** 1. Support planning, coordination, organising, and promotion of the programs, events and meetings conducted in the school. 2. Oversee event...

  • Project Coordinator

    5 months ago


    Guwahati, Assam, India The Hans Foundation Full time

    **BACKGROUND** The Hans Foundation (THF), established in 2009, is a Public Charitable Trust that works towards creating an equitable society to enhance quality of life for all through the empowerment of marginalized and underprivileged communities in India. The Hans Foundation works for the Health and Wellbeing of remote and under-served groups, with an...

  • Project Coordinator

    2 months ago


    Guwahati, Assam, India The Hans Foundation Full time

    The Hans Foundation (THF), established in 2009, is a Public Charitable Trust that works towards creating an equitable society to enhance quality of life for all through the empowerment of marginalized and underprivileged communities in India. The Hans Foundation works for the Health and Wellbeing of remote and under-served groups, with an additional focus on...

  • Project Coordinator

    1 week ago


    Guwahati, Assam, India The Hans Foundation Full time

    The Hans Foundation (THF), established in 2009, is a Public Charitable Trust that works towards creating an equitable society to enhance quality of life for all through the empowerment of marginalized and underprivileged communities in India. The Hans Foundation works for the Health and Wellbeing of remote and under-served groups, with an additional focus on...

  • Liasoning Coordinator

    5 months ago


    Guwahati, Assam, India Bitumix India LLP Full time

    We are seeking a proactive and detail-oriented Liaisoning Coordinator to facilitate effective communication and coordination between our organization and external stakeholders. The Liaisoning Coordinator will play a crucial role in ensuring smooth interactions with government agencies, community organizations, and other relevant entities. **ROLES &...

  • Office Coordinator

    1 month ago


    Guwahati, Assam, India Sky electronics Full time

    **Key Responsibilities**: - Manage front desk activities, including answering phones, greeting visitors, and handling inquiries. - Maintain office supplies inventory and place orders when necessary. - Schedule and coordinate meetings, appointments, and office events. - Assist with administrative tasks such as data entry, filing, and document management. -...

  • IT Support Executive

    5 months ago


    Guwahati, Assam, India Saint Francis De Sales Higher Secondary School Full time

    **Education & Professional Qualifications** **Experience** Minimum 2 years of experience in a technical role that involves IT support, development and infrastructure management, end-to-end ERP implementation, including solution configuration (_mandatory_), requirements gathering (_mandatory_), and business-user interaction...

  • Maint/eng Coordinator

    4 months ago


    Guwahati, Assam, India PepsiCo Full time

    **Responsibilities**: - Ensure to proper stacking and accounting of received spare parts, chemical and consumables. - Ensure proper documentation for incoming spare parts and reporting. - Coordination with across the department for GRN and KC compliance. - Reporting inventory time to time to stake holders. - Ensure the availability of HSD/ LPG. - Vendor...

  • Nurse

    5 months ago


    Guwahati, Assam, India The Hans Foundation Full time

    **Mobile Medical Unit** *** **ABOUT THE HANS FOUNDATION** The Hans Foundation (THF), established in 2009, is a Public Charitable Trust that works towards creating an equitable society to enhance quality of life for all through the empowerment of marginalized and underprivileged communities in India. The Hans Foundation works for the Health and Wellbeing...

  • Nurse

    2 weeks ago


    Guwahati, Assam, India The Hans Foundation Full time

    The Hans Foundation (THF), established in 2009, is a Public Charitable Trust that works towards creating an equitable society to enhance quality of life for all through the empowerment of marginalized and underprivileged communities in India. The Hans Foundation works for the Health and Wellbeing of remote and under-served groups, with an additional focus on...

  • Nurse

    1 week ago


    Guwahati, Assam, India The Hans Foundation Full time

    The Hans Foundation (THF), established in 2009, is a Public Charitable Trust that works towards creating an equitable society to enhance quality of life for all through the empowerment of marginalized and underprivileged communities in India. The Hans Foundation works for the Health and Wellbeing of remote and under-served groups, with an additional focus on...

  • Gda Staff

    5 months ago


    Guwahati, Assam, India 2050 Healthcare Pvt Ltd Full time

    **Job responsibilities of GDA staff** - They should have minimum knowledge of patient care, old aged care and baby care. - Taking daily care of medication, safety and health of the patient. - Providing general support to patient emotional and mental or psychological health including physical health. **They need to stay at patient's house, it may be 12 hours...

  • Medical Officer

    5 months ago


    Guwahati, Assam, India The Hans Foundation Full time

    **BACKGROUND** The Hans Foundation, established in 2009, is a Public Charitable Trust that works for the improvement of quality of life for underprivileged communities across India through Health, Education, Livelihood and Disability sector interventions. THF undertakes direct implementation of projects on the ground in addition to providing funding support...

  • Lab Technician

    5 months ago


    Guwahati, Assam, India The Hans Foundation Full time

    **Mobile Medical Unit** **ABOUT THE HANS FOUNDATION** The Hans Foundation (THF), established in 2009, is a Public Charitable Trust that works towards creating an equitable society to enhance quality of life for all through the empowerment of marginalized and underprivileged communities in India. The Hans Foundation works for the Health and Wellbeing of...

  • Lab Technician

    1 week ago


    Guwahati, Assam, India The Hans Foundation Full time

    The Hans Foundation (THF), established in 2009, is a Public Charitable Trust that works towards creating an equitable society to enhance quality of life for all through the empowerment of marginalized and underprivileged communities in India. The Hans Foundation works for the Health and Wellbeing of remote and under-served groups, with an additional focus on...