Patient Tele Executive

1 month ago


Guwahati Assam, India Easyheals technologies pvt ltd Full time

Key Responsibilities:

- Handle inbound and outbound calls to discuss patient inquiries and provide information about our healthcare services.
- Address patient concerns with empathy, ensuring a positive experience and smooth resolution.
- Coordinate with healthcare providers and team members to facilitate seamless patient care.
- Update and manage patient records accurately in our system.
- Educate patients on healthcare options and guide them through service offerings.

Qualifications:

- Previous experience in telemarketing, patient support, or a related field.
- Strong communication skills in Hindi and Bengali; additional language skills in Assamese, Oriya, or Marathi are preferred.
- Ability to work in a fast-paced environment and handle multiple patient queries efficiently.
- A compassionate and patient-oriented approach.

**Job Types**: Full-time, Part-time, Permanent

Pay: ₹14,000.00 - ₹17,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Telemarketing: 1 year (preferred)
- total work: 2 years (preferred)
- Patient assessment: 1 year (preferred)

**Language**:

- Hindi (required)
- Assamese (preferred)
- Bengali (required)

Work Location: Remote


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