Reservations Agent
4 weeks ago
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.
**What will I be doing?**
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
- Convert, quickly, inquiries into contracted business
- Respond, positively, to sales inquiries to develop future sales leads
- Identify sales leads, as appropriate
- Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
- Provide prompt and efficient service while maintaining the hotels brand standards
**What are we looking for?**
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- A passion for delivering great customer service
- A highly professional telephone manner and excellent communication skills
- Outstanding administration and organizational skills
- Intermediate computer proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in a Reservations environment
- Tertiary qualifications, or other collegiate-level degree
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
-
Reservations Agent
4 weeks ago
Jaipur, Rajasthan, India Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
-
Reservations Associate
1 week ago
jaipur, India Marriott Hotels Resorts Full timePOSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions...
-
Reservation Executive
4 weeks ago
Mansarovar, Jaipur, Rajasthan, India Symbiosis-e-serve Full timeInputs all confirmed reservations into our booking system (hotel bookings, tours & excursions etc.) and communicate the same to hotels and respective suppliers - Ensures accuracy in the prices offered in the quotations; makes sure correct rates are given according to corresponding rates as approved by the Key Account Managers - Prepare invoices for all...
-
Account Receivable
3 days ago
Mansarovar, Jaipur, Rajasthan, India Symbiosis e-Serve Full timePrepare and analyze Account receivable Aging on a weekly basis for the allotted clients and highlights the agents which has not made the payments as per the agreed terms and conditions. - Monitor the payments aging so has to provide clients with invoice reminders as the due date of payments fall due. - Posts customer payments by posting cash, checks, and...
-
Guest relationship executive only female
16 hours ago
Jaipur, India Naukripay Full timeFrom escorting guests to rooms to assisting in arranging reservations, Guest Relation Officers ensure a pleasant and satisfying stay at a hotel. They also handle guest complaints, assist with the check-in process and explain all facility amenities, such as pool areas and restaurants.RequirementsGreeting and checking in guests as they arrive. Ensuring guests...
-
Ticketing Agent
7 days ago
Jaipur, India Symbiosis-e-serve Full timeAble to make accurate bookings for customers. - Calculate expenses and write and sell tickets to the passengers. - Help passengers by answering questions on travel arrangements. - Help passengers to plan for their trips. - Help to make and confirm reservations. - Provide good customer service. - Re-book tickets and other arrangements. - Excellent...
-
Guest relationship executive only female
3 days ago
Jaipur, India Naukripay Full timeJob DescriptionFrom escorting guests to rooms to assisting in arranging reservations, Guest Relation Officers ensure a pleasant and satisfying stay at a hotel. They also handle guest complaints, assist with the check-in process and explain all facility amenities, such as pool areas and restaurants.RequirementsGreeting and checking in guests as they arrive....
-
Front Office Manager
1 month ago
Jaipur, India codingsthan Full timeWe are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services. As a Front office manager, you should combine a pleasant personality with a dynamic...
-
Front Office Manager
4 weeks ago
jaipur, India codingsthan Full timeWe are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guests services. As a Front office manager, you should combine a pleasant personality with a dynamic...