Reservation Executive
5 months ago
We use the following system:
- the Juniper Booking Engine for the booking control;
- Zoho desk (ticket system) for the correspondence
- our API for direct contract bookings
The Support Agent provides customer service to our clients and partners, ensuring their inquiries and concerns are addressed promptly and efficiently:
- Assist clients and partners with technical support in mismatch cases in the system.
- Be proficient in modifying bookings, calculating rates, and processing various system amendments.
- Troubleshoot and resolve issues with bookings, and reservations.
- Collaborate with other teams, including IT and finance.
- Collaborate effectively with other members of the support team to address customer inquiries and resolve issues efficiently, especially with on-spot issues.
Pay: ₹30,000.00 - ₹50,000.00 per month
Schedule:
- Day shift
- Fixed shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 9929996580
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