Reservation Executive

3 days ago


Jaipur, India Brij Hotels Pvt Ltd Full time

Position Overview: We are seeking an experienced and dynamic Reservation Executive to join our luxury boutique hotel chain. As a Reservation Executive, you will play a crucial role in maximizing revenue by handling hotel reservation calls and delivering exceptional customer service. Your primary responsibility will be to convert inquiries into confirmed bookings while upholding the highest standards of genuine warmth and enthusiasm.

Key Responsibilities:
Handle Reservation Calls: Receive incoming reservation calls from potential guests, providing them with accurate information about our luxury boutique hotels and services. Effortlessly guide guests through the booking process to secure confirmed reservations.

Sales Expertise: Utilize your strong tele sales or inside sales experience to actively engage with potential guests, identify their needs, and match them with the perfect accommodations and packages. Employ persuasive communication skills to promote our unique offerings and capture bookings.

Customer Service Excellence: Deliver impeccable customer service with genuine warmth and enthusiasm, leaving a lasting positive impression on potential guests. Address any inquiries, concerns, or special requests with a customer-first approach.

Upselling and Cross-selling: Recognize opportunities to upsell additional services, amenities, or packages, enhancing the overall guest experience and maximizing revenue.

Multilingual Proficiency: Fluency in English and Hindi is essential for this role. Proficiency in other Indian languages is considered a valuable asset, as it allows for better engagement with diverse guests.

Reservation System Management: Utilize our hotel reservation system efficiently to process bookings, check availability, and maintain accurate guest records.

Team Collaboration: Work closely with other departments, including Front Desk, Sales, and Marketing, to ensure a seamless guest experience from reservation to check-out.

Qualifications and Experience:

- Minimum of 2 years of experience in tele sales or inside sales, demonstrating a successful track record of achieving sales targets.
- Previous experience in handling hotel reservation calls is an advantage, but not mandatory.
- Excellent verbal and written communication skills in English and Hindi are essential.
- Additional proficiency in other Indian languages is a plus.
- A passion for sales, exceptional interpersonal skills, and genuine warmth are critical qualities for success in this role.
- Strong negotiation and persuasion abilities, coupled with a customer-centric approach.
- Familiarity with hotel reservation systems and online booking platforms is preferred.

**Salary**: ₹20,000.00 - ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- English and Hindi both? (required)

Shift availability:

- Night Shift (required)


  • Reservation Executive

    2 weeks ago


    Jaipur, Rajasthan, India Vanaam Hotels & Resorts Full time

    **Company Description** Black Rock Hotels & Resorts Private Limited manages the operations and sales for Pushkara Resort And Spa in Pushkar and Ananta Resorts & Spa in Jaipur by Ravi Surya Group. **Role Description** This is a full-time on-site role for a Reservation Executive at Vanaam Hotels & Resorts located in Jaipur. The Reservation Executive will be...


  • Jaipur, Rajasthan, India Hilton Full time

    Reservation Executive With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Reservation Executive

    4 weeks ago


    Jaipur, India NOVOTEL JAIPUR CONVENTION & EXHIBITION CENTER Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Reservation Executive

    2 weeks ago


    Jaipur, Rajasthan, India Marriott International, Inc Full time

    Job Number Job Category ReservationsLocation Le Meridien Jaipur Resort & Spa, Number 1, RIICO, Jaipur, Rajasthan, India VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and...


  • Jaipur, Rajasthan, India Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...


  • Jaipur, India Ananta Hotels & Resorts Full time

    Hiring for a Reservation specialist at our Corporate office, Ananta Hotels & Resorts. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹25,000.00 - ₹35,000.00 per month Ability to commute/relocate: - Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (preferred)


  • Jaipur, Rajasthan, India Marriott International, Inc Full time

    **Job Number** 24046574 **Job Category** Reservations **Location** Le Meridien Jaipur Resort & Spa, Number 1, RIICO, Jaipur, Rajasthan, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...


  • Jaipur, Rajasthan, India Marriott International, Inc Full time

    **Job Number** 24093938 **Job Category** Reservations **Location** Le Meridien Jaipur Resort & Spa, Number 1, RIICO, Jaipur, Rajasthan, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...

  • Reservation Executive

    4 weeks ago


    Jaipur, Rajasthan, India HOTEL CLARKS AMER,JAIPUR Full time

    Brij Hotels is a prestigious luxury hotel chain known for its opulent properties and exceptional guest experiences. With a legacy of providing world-class hospitality, we are seeking a Central Reservation Executive to join our team in Okhla, New Delhi. If you have a passion for providing excellent customer service, selling unforgettable experiences, and...


  • Jaipur, Rajasthan, India Marriott International, Inc Full time

    **Job Number** 24054030 **Job Category** Reservations **Location** Jaipur Marriott Hotel, Ashram Marg Near Jawahar Circle, Jaipur, Rajasthan, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company...

  • Reservation Executive

    3 weeks ago


    Jaipur, Rajasthan, India FOOD ALLIANCE Full time

    Maintaining and updating information: They ensure that the reservation system contains accurate information. - Meeting revenue targets: They help to meet monthly revenue targets. - Ensuring guest requirements are met: They liaise with hotel teams to ensure that guest requirements are met. - Selling hotel facilities and promotions: They actively sell hotel...

  • Reservation Executive

    2 weeks ago


    Jaipur, Rajasthan, India Symbiosis-e-serve Full time

    Inputs all confirmed reservations into our booking system (hotel bookings, tours & excursions etc.) and communicate the same to hotels and respective suppliers Ensures accuracy in the prices offered in the quotations; makes sure correct rates are given according to corresponding rates as approved by the Key Account Managers Prepare invoices for all confirmed...

  • Reservation Executive

    2 weeks ago


    Jaipur, Rajasthan, India Unire Buisness Solutions ltd Full time

    **We use the following system: -** **the Juniper Booking Engine for the booking control; -** **Zoho desk (ticket system) for the correspondence** - our API for direct contract bookings The Support Agent provides customer service to our clients and partners, ensuring their inquiries and concerns are addressed promptly and efficiently: - Assist clients and...

  • Reservation Executive

    2 weeks ago


    Mansarovar, Jaipur, Rajasthan, India Symbiosis e-Serve Full time

    We use the following system: - the Juniper Booking Engine for the booking control; - Zoho desk (ticket system) for the correspondence - our API for direct contract bookings The Support Agent provides customer service to our clients and partners, ensuring their inquiries and concerns are addressed promptly and efficiently: - Assist clients and partners...

  • Reservation Executive

    3 weeks ago


    Mansarovar, Jaipur, Rajasthan, India Symbiosis-e-serve Full time

    Inputs all confirmed reservations into our booking system (hotel bookings, tours & excursions etc.) and communicate the same to hotels and respective suppliers - Ensures accuracy in the prices offered in the quotations; makes sure correct rates are given according to corresponding rates as approved by the Key Account Managers - Prepare invoices for all...

  • Reservation Executive

    3 weeks ago


    Mansarovar, Jaipur, Rajasthan, India Symbiosis-e-serve Full time

    Inputs all confirmed reservations into our booking system (hotel bookings, tours & excursions etc.) and communicate the same to hotels and respective suppliers - Ensures accuracy in the prices offered in the quotations; makes sure correct rates are given according to corresponding rates as approved by the Key Account Managers - Prepare invoices for all...


  • Jaipur, Rajasthan, India Moustache Escapes Full time

    We are looking for a travel consultant to join our company to create and organize trips for our guests. You will be required to interact with our guests and guide them toward picking the best experience package to suit all of their requirements and interest. Your contribution will impact our company as well as the satisfaction of our customers and drive...


  • Jaipur, India SAMRIDDHI INN HOLIDAYS PVT LTD Full time

    Job Description: International Ticketing Agent An International Ticketing Agent, also known as an Airline Ticketing Agent or Travel Ticketing Specialist, is a professional responsible for booking and issuing airline tickets for both domestic and international travel. They work in travel agencies, airlines, or as independent contractors, providing excellent...

  • Training Executive

    3 weeks ago


    Jaipur, Rajasthan, India Vanaam Hotels & Resorts Full time

    **Company Description** Black Rock Hotels & Resorts Private Limited manages the operations and sales for Pushkara Resort And Spa in Pushkar and Ananta Resorts & Spa in Jaipur by Ravi Surya Group. **Role Description** This is a full-time on-site role for a Reservation Executive at Vanaam Hotels & Resorts located in Jaipur. The Reservation Executive will be...

  • Ticketing Executive

    2 weeks ago


    jaipur, India TRAILFINDERS Full time

    Job Posting: Ticketing Executive at Travel Villa (Trailfinders) Position: Ticketing ExecutiveCompany: Travel Villa (Trailfinders)Location: Jaipur, Rajasthan (On-site)Salary: ₹15,000 per monthAbout Us: Travel Villa, under the Trailfinders brand, is a leading travel company dedicated to providing exceptional travel experiences to our clients. We...